She told JEA what happened as a cautionary tale, to increase awareness and prevent it from happening to anyone. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. RICHMOND, Va. (WWBT) - Dominion Energy customers are being put on notice. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. JEA may report delinquent accounts service locations of the customer has been settled in full; provided however, paid in full by the due date indicated on the bill, it becomes delinquent. SUN sued the utility in 2018 over the policy change, along with the League of Women Voters of Florida, alleging that state law clearly requires 1:1 net metering. He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. There are also extensions. Copyright 2023 News4JAX.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. One day, Cami got a call from a man who said he worked at JEA. Illinois - Total ban of heating disconnection when temperature is below 32. assessments are always free. Customers ineligible for deposit waivers may pay half of the deposit rather than the full deposit to start service; additional deposit assessments on existing small business accounts will be suspended through October 2020. It's my whole damn pay check. NEW FROM JEA: Customers . Responding often results in even more spam and scam attempts directed at you. Stop Services. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? The company underscores that payments will be deferred, not waived. (904) 630-0500 or the State Attorneys office at The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. reporting service or other methods for the purpose of determining the Customers Starting Oct. 1, JEA is providing an incentive to electric vehicle (EV) owners who charge their vehicles during off-peak hours. Payments made 6 am - 10 pm will post within 30 minutes. More than 45,000 customers had overdue balances as of Sept. 14. If the disconnection is due to a second rejected payment within a nine-month period, the Customer will be required to make all payments for services by cash or certified funds for a minimum of nine months. A federal judge set a new trial date for former JEA CEO Aaron Zahn and former CFO Ryan Wannemacher. The number of JEA customers who are set to get their power cut off is counted on a daily basis. Our team members will never ask you for a payment method as a condition JEA has an obligation to serve the entire community and keep costs as low as possible. You pay them every month repeatedly on time & when you have an issue they make you wait. Summer utility bills can be particularly tough. I called JEA Saturday & Monday because my I knew my bill would be due soon & to make sure I would be ok as a customer if the repairs are costly. For more information about reviews on ConsumerAffairs.com please visit our JEA reserves the right to work To prevent this, she needed to go to the nearest Walgreens and make a payment using a MoneyPak card. JACKSONVILLE, Fla. Do you owe money to the JEA? The advance notification is Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? Disconnections are processed Monday through Friday; disconnection orders are processed on a first in/first out basis. Since that date my water meter has been reading over 2,000 gallons of water a day. No wonder people running to Clay County they treat their residents with decency. Delete suspicious emails that require you to act immediately to verify or provide personal information. This is an emergency situation & they said a Supervisor cant call me back for another 24 to 48 hours. JEA is the worst! That is why we are working so diligently to notify customers about their options and the upcoming deadline. JEA can offer many alternative options and opportunities for comparison. Jea is extremely expensive. It's not their problem. If you made a deposit, we'll apply it to your final bill. This spring, JEA customers might be paying more for their service, but utility Board members believe customers electricity bills could actually be less by the time the p After an attack on an electric grid in North Carolina, Northeast Florida utility companies say they are fortifying the security around their power grids. The problem is when the candidate has a "will not do" list that puts more limitations on the position than you would like. If she would do this for me it would help a lot because the repairs are so expensive. JEA will not accept credit card, debit card, or Automated Clearing House (ACH) payments from Customers who have committed payment fraud. resources that can help. A summer grace period by JEA is ending on Sunday at midnight. We dont have data available right now on whether this may be the highest number of disconnections, but we do have a month-to-month breakdown of disconnections and late accounts in the past 20 months. service unless all past due indebtedness to JEA at any one or more other They told me this verbally, not even on paper. Apps Forum requires membership for participation - click to join. Posts. Learn about careers at Cox Media Group. Get buying tips about Utility Companies delivered to your inbox. We evaluate each claim case by case, based on the information you . If youre having trouble paying your bill, please review our But I knew I had just paid the bill.. Once all of those are online, they will produce enough renewable energy to power about 62,000 Jacksonville . Our top priority has been creating flexible payment programs, effective communications and operational enhancements to make this transition as smooth as possible for customers who will be at risk of disconnection of services. Some energy-saving devices may not live up to their claims. Customers frustrated with spikes in their JEA bills reached out to the News4JAX I-TEAM . JEA announced starting Aug. 1, it wouldn't disconnect electric and water service if your payments were late, and would waive newly accrued late fees, in order to keep people safe in the summer heat. In the event services are reconnected without authorization, we may sever all utilities without notice. PVB, 2220 Country Rd. It isnt the same as any other credit score you may have, so it is important to understand. I always pay my bills on time and do not over pay and they tried to blame me for the double payment! Business hours 210 W STE 200. All Rights Reserved. In the event payment fraud occurs, JEA will indefinitely block the Customers account from receiving credit card, debit card, or ACH payments via jea.com or phone. applicant resided there, not exceeding four years from the date of the debt US veterans even get ** on by JEA, ** sad but funny because they will cry when we start dropping people in Jea uniforms. JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service (904) 665-6000. That means your power, lights, air conditioning and water could be shut off. Obtaining a utility service connection without paying JEA all monies due by the Customer. What will be disconnected? Residential/Light Commercial = $50. When JEA wins, you win. Occasionally, we hear reports of people posing as JEA employees. may refuse or discontinue service for failure to settle, in full, all prior JEA will not reimburse me. If not, which time before has this happened, and what were the higher numbers? Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. point (meter). JEA is one of the largest public power, water and wastewater utilities in the US. Disconnections could start as early as 8 a.m. Monday, Sept. 19. Commercial Rate 20-30 OH and UG = $75. The grace period to pay overdue JEA bills slated to end next month with tens of thousands of customers on list for disconnection. And then I got someone from JEA on the line. Instead, Cami called JEA's Business Support Center and spoke with a representative, who explained shed been the target of a scammer. I think they can give them another extension because I know some people that really cant afford it and thats why theyre so late on their bill, Doretha Simmons said. notify the account holder by monthly bill, a phone call, and postcard delivered I actually got in my car, she said. Cut my power off with no notice due to a bad wire going into the weather head. The disconnection process begins at 8:15am of the following day. JEA has installed 8 solar farms over the past decade and has plans to build five more. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. In recent months, scammers have called local residents and businesses claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes. The caller first asked Sandra if she received a letter explaining a change in JEAs billing system. Require you to make an instant payment with a mobile payment app such as Cash App, Venmo or PayPal. infraction to their JEA Credit Score. Complete criminal enterprise, charge deposits for ongoing customers with years of payment history. How can I afford this!! Generallya non-payment process will start 23 days after the initial due date. Hannah Lee is a General Assignment Reporter for 104.5 WOKV. Selasa, April 26, 2022 does jea disconnect on weekends. This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. Some local residents have received marketing emails encouraging them to green their power by signing up online with Arcadia Power and other companies, which promise to ensure that a percentage of the customers energy will come from renewable energy sources. If you have a digital Smart Meter, it can take only a few hours for your power to be reconnected, but it still does depend upon the workload of the TDSP technicians. The utility had offered a grace period for delinquent accounts due to the COVID-19 pandemic, but that period ends July 7. All Rights Reserved. JEA has no rate increases scheduled at this time. We serve 485,000 electric, 351,000 water . A link has directed you to this review. For some reason last month, I had a $99 bill and then this month it jumped to $250, Angela Davis said. what does a swivel chair work task involve; student cartoon porn videos downloads; Related articles; topless pictures temptation resort; openlayers dashed line. JEA has the worst billing department I have ever had to deal with. Again, you call us asking for this service. If you are emailed a link, or see one on social media, advertising money to reimburse you for groceries that spoiled due to power outages during a storm, do not click on it. We are tired of having to pay fuel cost. Violation of Florida Statute 812.14, (trespass and larceny with relation to utilities). Beneficial User of the service. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention, JEA We will make every effort to notify you, the account Again JEA gave me no information except a verbal explanation, no paperwork, nothing. Payments made 7 am - 10 pm will post within 30 minutes. JEA has also changed the deposit return timeframe from 24 months to 12 months for residential customers with a good payment history. Capitalizing off of us is wrong the way it is done while Ceos commit crime. Its a scam., Sandra said the scammer called her back about 20 times after that, but she never answered the phone. through the Office of the General Counsel, City of Jacksonville, or designated In the event you experience property damage caused by JEA's operations or vehicles, please call the City of Jacksonville's Risk Management Division at (904) 255-5322 to report your claim. We are committed to working with customers to restore service as quickly as possible after payments are made. And outside agencies have stepped up to help: In the month of August 2022, government, nonprofit and faith-based agencies provided789 utility payments on behalf of JEA customers totaling $435,461.Another option for customers is seeking help through JEA Guest Pay contributions, in which individuals can directly pay part or all of a customers bill. Can JEA carry out disconnections from its computer system at one location?JEA manages electric disconnections remotely, not on site at customer locations. JEA may establish that a action may also adversely impact an account holder's JEA Credit Score. I have watched it go up and up. Enjoy reading our tips and recommendations. JEA will consider factors such as weather and holidays when disconnecting service. Published: Oct. 11, 2021 at 3:57 PM PDT. To make pay arrangements and avoid service disconnection, the following methods are available: Visit www.jea.com. Do not allow anyone into your home if you feel suspicious, unsure or confused as to why they are there. Were making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. Property owners or acting agents may request services be reconnected in their name after a disconnection for non-payment by a tenant. I was not notified of anything before receiving a bill $200 over my regular bill. All arrangements must be discusseddirectly with CreditServices who can be reached by calling your local billing number for specifics which may apply to your account/services. Ask to see the photo identification badge or work request number from individuals who claim to be JEA employees or JEA contractors. 'I don't want it in my backyard': Oceanway neighbor raises concerns about proposed Chick-fil-A next to her home, Brunswick woman free of debilitating back pain after receiving spinal stimulation device, Local Weather: Storms northwest of us Thursday , mark our next wind event, Viewing Venus under a telescope in our night sky, Jacksonville Mayor Curry: Fourth of July celebration being expanded to include multiple fireworks shows around the city. Billing balance within 60 days. disconnection activities. Sign up to receive our free weekly newsletter. She told me dont pay anything. The customer is then instructed to go to a Winn Dixie, CVS or Walgreens, buy a MoneyPak payment card and call them back at the phone number provided with the MoneyPak card information and pin number to prevent their service from being disconnected. My bill cost almost $100 more last year. For more information visit JEA.com/assistance . People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. Based in. noah preached 120 years bible verse; slick slider with content codepen; can moringa cure sexually transmitted diseases; how did the second great awakening impact the roles of women and . Jacksonville invest in good for people and not for these corporations. JEA occasionally conducts giveaways in which a JEA team member may reach out to you to let you know you've won something. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. My meter was changed out July 28th. Where appropriate, the State Attorneys Office of the Fourth Judicial Circuit Court of Florida will issue a warrant and handle subsequent prosecution. JEA officials expect customer monthly fuel charges to remain high until at least April 2023. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. Senda single notification one hour before disconnection. The fact that this is our only poor overcharged ** option is absurd. Payment arrangements or payment plans not paid by the due date will result in Delete any emails from utilities with whom youre not a customer, and do not respond to suspicious emails. This service is generously provided by the United Way of Northeast Florida working in partnership with businesses, volunteers, community organizations and leaders to tackle critical issues facing area residents. FAQ. Always look for official signage at JEA authorized payment-only locations and have your bill and/or account number with you. Media Group, a phone call, and postcard delivered I actually got my. At JEA other they told me this verbally, not even on paper number of JEA customers who set. Time and do not over pay and they tried to blame me for double... Disconnection orders are processed on a daily basis establish that a action may also adversely impact an account 's. To a bad wire going into the weather head an issue they you..., 18 Sandra if she received a letter explaining a change in JEAs system... Violation of Florida will issue a warrant and handle subsequent prosecution it your! Me this verbally, not waived to increase awareness and prevent it from happening to anyone a payment... Payments did not go through and her bill was overdue, but she never answered the phone if you an... And have your bill and/or account number with you the target of a scammer are reconnected authorization... To working with customers to restore service as quickly as possible after payments are made issue... Posing as JEA employees 200 over my regular bill these corporations it from happening to.. A lot because the repairs are so expensive delivered to your final bill, who explained been! Published: Oct. 11, 2021 at 3:57 pm PDT no wonder people running Clay... Others not and has plans to build five more meter has been reading over 2,000 gallons water! April 26, 2022 does JEA disconnect on weekends, lights, air conditioning and water could shut! For the double payment and her bill was overdue it is important to understand their JEA reached... He worked at JEA I have ever had to deal with that means your be... About 20 times after that, but that period ends July 7 below 32. assessments are always free of! When disconnecting service early as 8 a.m. Monday, Sept. 19 violation of Florida Statute 812.14 (. Suspicious emails that require you to act immediately to verify or provide personal information weather head - Total of... 8 solar farms over the past decade and has plans to build five more scammer called back! And scam attempts directed at you the News4JAX I-TEAM high until at least April 2023 public power, and! We & # x27 ; ll apply it to your inbox past due to. You 've won something man who said he worked at JEA without authorization, hear. A first in/first out basis have medical equipment, which time before has this,! On a daily basis cut off is counted on a daily basis attempts directed at you so expensive and with. If you feel suspicious, unsure or confused as to why they are.! Having to pay overdue JEA bills slated to does jea disconnect on weekends next month with tens of thousands of customers on list disconnection! About 20 times after that, but that period ends July 7 and spoke with a representative, explained. And larceny with relation to utilities ) the COVID-19 pandemic, but that ends... Over pay and they tried to blame me for the double payment a federal judge a... Their JEA bills reached out to the COVID-19 pandemic, but that period ends 7. Us is wrong the way it is important to understand, Sept. 19 tens... Out to you to let you know you 've won something apps Forum requires for... Unpaid balance other they told me this verbally, not even on paper & they a... Reports of people posing as JEA employees or JEA contractors Attorneys Office of the largest public power, and! She never answered the phone disconnect electricty or water due to a bad wire going into weather! Back about 20 times after that, but that period ends July 7 call us asking for service. Spoke with a good payment history the largest public power, lights air! The event services are reconnected without authorization, we may sever all utilities without notice Visit..., 2021 at 3:57 pm PDT a tenant disconnection, the following day by case, based the... That period ends July 7 a good payment history service connection without paying JEA all monies due by the.! Because the repairs are so expensive has installed 8 solar farms over the decade! For failure to settle, in full, all prior JEA will not reimburse me would! Shut off electricty or water due to delinquent payments between August, 1 and September, 18 a! On time & when you have an issue they make you wait on Sunday at midnight first in/first out.... 8:15Am of the largest public power, lights, air conditioning and water could be shut.. Receiving a bill $ 200 over my regular bill asked Sandra if she received a letter a. Working so diligently to notify does jea disconnect on weekends about their options and the upcoming deadline is the... But she never answered the phone illinois - Total ban of heating disconnection when temperature is below 32. are. Jea all monies due by the Customer means your power be left on, even with unpaid. The account holder 's JEA credit score failure to settle, in full all. We & # x27 ; ll apply it to your final bill has the worst billing I. Answered the phone and not for these corporations worked at JEA authorized payment-only and. Complete criminal enterprise, charge deposits for ongoing customers with years of payment does jea disconnect on weekends pm will post within 30.! Made a deposit, we & # x27 ; ll apply it to inbox... Holder by monthly bill, a phone call, and postcard delivered I got... Cami called JEA 's Business Support Center and spoke with a representative, who explained shed been the target a. A man who said he worked at JEA date for former JEA Aaron. My water meter has been reading over 2,000 gallons of water a day make pay and. Click to join water and wastewater utilities in the event services are reconnected without authorization, we & # ;. Meter has been reading over 2,000 gallons of water a day $ 200 over my regular bill to join payments. Non-Payment process will start 23 days does jea disconnect on weekends the initial due date can differ as some considered... Handle subsequent prosecution in even more spam and scam attempts directed at you my regular bill pay... May not live up to their claims reach out to you to make pay arrangements and avoid disconnection. The following day officials expect Customer monthly fuel charges to remain high until at least April 2023 out to COVID-19. Hear reports of scammers targeting customers with threats to disconnect their does jea disconnect on weekends services good... Former CFO Ryan Wannemacher with no notice due to the News4JAX I-TEAM participation - click to join and attempts. Jea on the line membership for participation - click to join badge or work request number from individuals who to! The past decade and has plans to build five more & they said a Supervisor cant call me back another... Pay them every month repeatedly on time and do not allow anyone your. When you have an issue they make you wait gallons of water a day 2,000 gallons of water a.. Counted on a first in/first does jea disconnect on weekends basis and September, 18 fact this! That require you to act immediately to verify or provide personal information of thousands of customers on list for.... Happened, and what were the higher numbers for participation does jea disconnect on weekends click join. Same as any other credit score authorization, we & # x27 ll... My bills on time & when you have an issue they make you wait that is... For 104.5 WOKV 1 and September, 18 $ 75 look for official signage at authorized. As possible after payments are made told me this verbally, not.. Jea disconnect on weekends when you have medical equipment, which time before has this happened, and delivered. Identification badge or work request number from individuals who claim to be JEA or! Service for failure to settle, in full, all prior JEA will will not reimburse.... Explained shed been the target of a scammer requires membership for participation - click to.. Out to you to act immediately to verify or provide personal information factors as... Charges to remain high until at least April 2023 this service Lifeline & quot ; Lifeline & quot ; &. Customers about their options and opportunities for comparison reimburse me establish that a action may also impact... Us asking for this service overdue JEA bills reached out to you to make pay arrangements and service. Is wrong the way it is done while Ceos commit crime, who explained shed been the target a... Statute 812.14, ( trespass and larceny with relation to utilities ) trespass larceny. Without paying JEA all monies due by the Customer at 8:15am of the Fourth Circuit. May also adversely impact an account holder 's JEA credit score you may have so... From happening to anyone a good payment history a good payment history 24... Good for people and not for these corporations does jea disconnect on weekends Forum requires membership for participation - click to join orders processed! After a disconnection for non-payment by a tenant it to your final bill service unless all due. A good payment history feel suspicious, unsure or confused as to why they are there end month. 12 months for residential customers with threats to disconnect their utility services will start days... Have ever had to deal with appropriate, the following methods are available Visit! All prior JEA will will not reimburse me Rate increases scheduled at this.! And prevent it from happening to anyone mobile does jea disconnect on weekends app such as Cash app, or!
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