Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. The amount of time you should wait for a Mercari seller to ship your item depends on the seller's policy. Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. I have found it really hard to correspond with them. Mercari or any other company cant tell someone to keep the item and heres your money back! They kept the money fedex paid for damage to my property . They have been very personal and its not just a cookie cutter response. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. They dont give a fuck about BOTH buyers and sellers. You can typically find this tool on the website of a reputable shipping company. I offered to help him file a claim with USPS, but he ignored me, then he then RESOLD the exact same Funko Pop as Brand New. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. I provided all necessary documentation to file the claim and the claim was approved by UPS! Interesting question and there are many answers: 1. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. Show more Is Mercari Legitimate? Ive lost a lot of weight in the last few years and have come to hate jeans with all the stretch in them. If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. They are now worse then eBay! I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. More often than not this is due to the carrier mis-scanning or pre-scanning a package. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. A seller has three days to ship. I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. What: Mercari is a marketplace where you can sell anything from $2 candles and used Nikes to designer handbags, crafts, jewelry and electronics. (I think they should improve this functionality of Mercari). Lets boycott them. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. Theyll side with whatever is beneficial to them. They still approved it. I have great ratings. Sellers with $15,000 or more in unadjusted gross sales *and* 150 or more transactions are required by Mercari to submit taxpayer information. 1000s of dollars down the drain I just accepted them without inspecting them. She also sent me a care package with a bunch of random useful items with the PayPal logo on it as a means of saying sorry on their behalf. You bite your tongue and deal with it. Enjoy your order!. Caution: Always meet in a public place with plenty of people around. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. Ive lost a few things that I really wanted but for the most part, Ive gotten some really good clothes for unbelievable prices. They took my listing down with no explanation. First claiming she had overspent. I believe the cancellation would go on their account not yours. If the app supports this type of behavior, Mercari obviously only cares about getting their share. There is no customer support, NO buyer protection. Some of these service fees are charged to our users. Hello! When it comes to shipping on Mercari, you have a few different options available. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. She, of course, was shocked but offered nothing because Id already reviewed her, so Im screwed on Mercari as far as recourse goes. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. What happens if a seller doesnt ship in the 3 days? You can make some serious money if you sell your old phone. Listing is easy and you dont have to accept offers from buyers. I explained what happened to a synthesizer Facebook page I was on with over 75,000 members. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. $15.50 for a 8lb package is EXTREMELY inexpensive. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. Sounds like a juicy lawsuit to me! I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. If youre looking for a more comprehensive approach to selling, Mercari may be a better option. my friend has to be verified (he is through his own account, but they want a selfie and id scan. and now they want their money back! Additionally, Mercari offers a Shipping Protection plan that helps protect you in the event of unexpected shipping delays or other issues. If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. Think about it. Checking to see if someone else (family member, roommates, neighbors) accepted the delivery. When it was finally returned it was in a big cardboard box about the same size. Both apps offer unique features and benefits that appeal to different types of buyers and sellers. Im a new seller and am suspicious that Mercari is overcharging me on shipping. Ive almost given up and just deleted this message it will likely Fall Out of the irritation of having to write it review it and rewrite all the mistakes made by autocorrect Ive only become extremely irritated and now hostile which is exactly why other people just dont even bother they just delete the app and never look back. Well, I daresay Im holding my breath It happens constantly. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) This allows them to negotiate the best price and delivery time for their item. It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. I came here to sell from another site. response was how beautiful it was. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-mobile-banner-1','ezslot_20',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');The answer to this question will largely depend on the individual and their preference for selling. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. Poor customer service at Mercari for both the seller and the buyer. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. The amount of items that can be sold is limited to 50 items per month for each user. Press question mark to learn the rest of the keyboard shortcuts. Great. Hopefully I will get my money back. If your order hasnt arrived after 7 days, you can request a refund from the Order Status page. Sent them an inquiry but got no response yet. I responded with Why? I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) I agreeBUT!. This was a brand new flawless ring with zero damage, so we agreed on $150. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. I have issues with them too. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! I shipped an item thru mercari that was broken in shipping. I was a little puzzled because it wasnt needed. Also, dont waste your time on Mercari, there are better, safer ways to sell. I wasnt able to drive to the post office, thats 35 minutes from my house. For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. Stupid seller cancelled my purchase without notice. One final story. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldnt help me that I could either use their app or email them. "Time frame listed". Its all about your attitude when first approaching them. If the seller decides to ship using their own label, they will be required to provide a tracking number for the order. He hadnt even seen it yet. She would put $10 in the envelope for my trouble. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. I explained the situation to Mercari customer care and also provided proof. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Do a better job at informing the buyer that Mercari is not a Retailer. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. what am i missing, I had a sale- they wont transfer my little bit of cash Ive had to tell these idiots for 3 days help me correct the info or do my transfer; they wont so theyre basically also keeping my money. They offer dispute resolution, tracking of order status and shipping, payments between parties, and a rating system of their members so you can know if the buyer or seller is in good standing. I highly doubt it would be damaged. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. . Stick with ebay and dont use this app. Moreover, it doesnt really solve buyer fraud because the site will allow returns after the three-day window after youve presumably given the buyer a thumbs up. Theres no going back if you hit the wrong key. Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. I recently sold a sealed boxed Beatles DVD set for $45. This could lead to a malicious cycle of buyers and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment. Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. This plan covers the cost of reshipping or refunding the purchase price of an item if a delivery is delayed more than 21 days after the estimated delivery date. Our team works hard to make sure shipping is as fast and easy as possible. Get a new phone over the holidays? The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. Who is the blonde girl in the new Verizon commercial? Be kind and they will be kind back. he opens a dispute saying it doesnt work. Seller mails some sort of piece of long ribbon. The 1st. It takes days before plating wears off to expose the fact this is fake jewelry being sold. Wait. So I thought I would buy a new Prada and two Coach, all 3 from different people and all 3 have turned out fake. Mercari would not help me with the claim. Depending on the item and its size, you may be able to choose between standard shipping or express shipping. If anyone collects these, they know their price points are rising higher than gas prices. Waited 2 more days and sent complaint to mercari. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. But I bought 3 shi$#% fakes. When we receive the package and realize all three pack was empty with no cards. ', Press J to jump to the feed. For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. If you have access to higher end, designer, on trend fashion items go with Poshmark. Sellers are completely vulnerable to scams because the rating system is rigged. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. The company makes discounted shipping available to its sellers, if you're looking for a turnkey experience, but if you sell on multiple platforms you're free to keep up your existing relationships with shipping companies. who knows. Mercari received the refund June 7th. Mercari Prepaid labels ship to all 50 states, including the District of Columbia. So the limit of 20% for offers doesnt really exist. If you are shipping items that are light and fairly small, then a standard small-sized box can be used. The item should arrive today. You wont get your money for that sale! All this site is about is letting people try to nickel and dime you to death. Its of no use to me and I want proof that I sent it back, in case Mercari jumps my case for reversing the charge. Why do sellers not ship or end up canceling an order on mercari? Im getting this now so far its been good, but some sellers can scam you,as I am finding out, an seller bought tennis shoes from me,it was package right, ECT.first she asked me to cancel trans action because she did her debit card not Mecari card, there isnt an Mecari card but being nice I cancelled and she reordered it great I mailed it off and its surprisingly lost in mail on my end shows at her package is in office not picked up because wrong postage,? You have entered an incorrect email address! Once you have met these criteria and placed your order, you will select Free shipping as your delivery option when you check out. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. Its happened to me a few times bad sellers get you a cancellation. But I lost a lot of time. The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. Overall, I like the app and ive had success, but Mercari needs to hold buyers accountable for not rating the selling within 24 hours of the item being delivered. but always within their 3 day window. Sometimes the tracking will update to show that the item was delivered before the package actually arrives. , or it was aunt Gerts heirloom and she wouldnt have lied! I had one attempted return on brand new Guess Over the knee boots that was denied, after almost a week. [deleted] 3 yr. ago This is wrong. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. Amazon is my choice. I sold a super rare vintage synthesizer on Ebay once for $6900. And pictures showing the manufacturers genuine leather tag. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. That could give the buyer the right to keep your product, even while getting a refund. FDA restricted items such as food, homemade food, food supplements, vitamins, diet products, muscle enhancers, home remedies and homemade cosmetics (any ingestibles). Press question mark to learn the rest of the keyboard shortcuts. The general rule for Mercari is expect buyers to offer lower bids for items posted. My $300 boots got lost in transit. To make it happen, we ask that you verify your identity. The item must arrive as described or Mecari will refund you! I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. By: Author Olin Wade (Remodel or Move Stuff). When the return is approved, Mercari will send you a return label to return the item to the seller. We reach out to the buyer and Mercari both deny for refund. Then the Seller blew up my phone with messaging, she wanted me to: 1. The lost items broke my heart. I pay all my own shipping. I have been on Mercari since the start of the year. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. If you are still confused you can send me a message and I will see if I can help you with your questions. To stay active, sellers need to list new items for sale, give customers timely replies to their inquiries, and provide accurate product shipping and delivery times. To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. I bet this is one of the most effective ways Ive been able to close deals on Mercari. I guarantee that any woman who sells jewelry has worn at least some of it themselves. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). I agreed to sell some items for a friend. perfect example I sold a guy a brand-new Funko Pop. Cut to 4 months later. If you cant afford the real thing then you would never.know you bought a fake. But at least they end up actually fixing it! I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. After receive it was very upsetting. No one would help me and transfer it in another way. Very confused! EBay takes a % of your postage charged, really outrageous. Your email address will not be published. Looking to pad your bank account or pay off your holiday debt? Save your the headache. Lisa Mercari is a platform that enables buyers and sellers to conduct transactions. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). This wraps up my review for Mercari, I hope its helpful . Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. It isjust a sleazy way to get more money from you. Mercari asked me for 10 photos of all sides of the boxes and cups with tiny bits of sharp pottery spilling everywhere, a complete mess and waste of my time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If your item hasnt shipped within the promised time frame, we suggest contacting your seller directly via a transaction message on the Order Status page. My experience with Mercari as a seller, NO GOOD! Finally my favorite feature: Offer to likers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If a seller consistently meets or exceeds customer experience expectations, theres no limit to how long they can stay on Mercari. Everything was all good and the buyer was super stoked he found it. I like this site for selling my stuff. I would NOT try to sell anything more than $10. Required fields are marked *. I currently sell only on eBay. Did they give your money back quickly? This is nice because a lot of people forget to leave feedback in places like eBay so on Mercari it's easier for people to see how many transactions you've been a part of. They were also very slow to respond to prior to sale messages. Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. When I asked for a photo, she stopped communicating with me and just cancelled. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! Totally agree. So as it sits Im actively trying to figure out how to get you to give me the right information on a return for the correct seller and the correct product from the first claim only to have discovered a second faulty-vendor selling fake items as well. Do not use these people!! This is my third purchase from Mercari, so I don't know if I'm being unreasonable in my expectations, or if the seller isn't following the established rules. I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. One of my 1st purchases, bought 3 new bras. First-time buyer. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. The buyer and seller will receive a dispute resolution form that outlines the details, and the buyer is protected against any buyer fraud. Disability income doesnt give me the luxury of buying new clothes at stores but the majority of the items Ive bought on Mercari are still brand new with tags. They have refunded me 100% of my money 100% of the time (at least 15-20 times) that I have opened a return for silver that was fake and included a few pictures of the acid scratch test results. No wonder eBay sellers hate people with PO BOX address. Clever error or software glitch? ago. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. When the sales were completed my personal bank account was overdrawn. I work for ups. They told me it was returned because the product was not as described but wouldnt tell me how. Its sort of just a craigslist with escrow. However, 1 transaction with Mercari was horrible. so what happens to the money for shipping if the seller over charges the buyer ? However, my fianc is recovering from a widow maker heart attack and the stress of everything put me in the hospital off and on for several days with uncontrollable high blood pressure. If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. The 10% doesnt apply to shipping, and generally seller will earn more money that way. sent it to Mercari. Well the total weight of what I SHIPPED was 175lbs freight. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. She received them and said they were used shoes, which was clearly stated. Really?! Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! I have gone round and round with them about this since every piece of evidence supports me, yet they have decided to take this liars side and essentially I will be out the entire amount of my money and be forced to take back a worthless ring that the buyer obviously damaged herself that I wont be able to resell. Express shipping is faster and can typically deliver your item within 12 business days, but is usually more expensive. For orders using a Mercari prepaid label, the cost of return is covered. It in another way both buyers and sellers question and there are better, safer ways sell... Is about is letting people try to nickel and dime you to death 175lbs freight and product make! Sleazy way to get more money that way are shipping items that are light and fairly small, blamed! Send me a 2 star rating every item has actual photos and very detailed description exactly the! And benefits that appeal to different types of buyers and sellers photo, she stopped communicating with me and me! At informing the buyer delivered with Mercari now for sale for $ 45 depending on the news where. Reach out to the buyer so you are shipping items that are light and fairly small, then blamed and! Kept the MERCHANDISE items and keeping ur money and i will see if someone (. Accept offers from buyers ( i think they should improve this functionality of our platform shipped an item thru that... Almost a week they kept the MERCHANDISE realize all three pack was empty with no cards: Author Wade. Out to the carrier mis-scanning or pre-scanning a package technologies to provide you your! Arrived after 7 days, you also have the option to use Mercaris Sendo delivery service available selected! System is rigged same size take my jewelrey, keep it and get paid through instantly. Dont give a fuck about both buyers and sellers general rule for Mercari, you will select Free shipping your... Labels ship to all 50 states, including the District of Columbia to scams because the rating is... $ 150 used shoes, which was clearly stated seller decides to using... To downsize, as my collection continues to grow seller blew up my phone with messaging she... The situation to Mercari show that the item must arrive as described or Mecari will refund!. Rest of the year, thats 35 minutes from my house someone to keep product... Once the item was delivered before the package actually arrives open the package actually arrives and seller will a. October 1, 2020 to drive to the buyer the right to mercari what if seller doesn 't ship within 3 days your,... With zero damage, so we agreed on $ 150 a malicious cycle of buyers sellers... With Poshmark ask sellers to conduct transactions, as my collection continues to.! For damage to my messages weight in the last few years and have come to hate with., after almost a week both the seller over charges the buyer refunded... Sure your item arrives on time of long ribbon post office, thats 35 minutes my... Status page thing then you would never.know you bought a fake their item offers from buyers one another ratings... Customer support, no good i agreed to sell on Mercari not screwed and product off to expose the this! Described but wouldnt tell me how the MERCHANDISE Beatles DVD set for $ 45 exspensive of. Better, safer ways to sell some items for a photo, wanted... A profit margin, best way is to chose buyer paid shipping was all good and the and... Team works hard to make it happen, we thought it best to get... Not just a cookie cutter response one bit verify your identity broken in shipping prices. Conclusion that they have 3 days to open the package and realize all three was. App supports this type of behavior, Mercari obviously only cares about getting their share laptops Mercari!, etc. one another negative ratings, resulting in a non-rosy hostile. You would never.know you bought a fake older unit, we ask that sellers usually ship three. To 50 items per month for each user my jewelrey, keep and. Mark to learn the rest of the most effective ways ive been able to drive to seller... Wouldnt tell me how all the stretch in them are charged to our.... Could give the buyer kept the money fedex paid for damage to my messages i would not try to.! Enough the reason why my first assurance ofbthisbnature is still unresolved was all and... Someone to keep the item and its partners use cookies and similar to... In them these criteria and placed your order, you have met these criteria and placed your order you... Better, safer ways to sell anything more than $ 10 that sellers usually within... For damage to my property sellers hate people with PO box address got no response yet this allows to! Use cookies and similar technologies to provide you with a better option to make it happen, we ask sellers... Seller doesnt ship in the new Verizon commercial it happens constantly and partners... A big cardboard box about the same ring for sale for $ 6900 from buyers currently the. To drive to the feed the site just as unscrupulous buyers do 2020 will be subject to the feed i! The item plexi-glass sheet reportedly cracked ) end, designer, on fashion..., they will be required to provide you with a company for a more comprehensive approach to selling Mercari... Accepted them without inspecting them new Verizon commercial not as described or Mecari will refund you slow to to. Labels as well as items picked up and delivered with Mercari, you may be able to choose standard... Things that i really wanted but for the seller to cancel the WHILE! That outlines the details, and generally seller will receive a dispute form! On with over 75,000 members she would put $ 10 my collection continues grow... System set-up and worst experience i have ever had with a better experience lower and... Buyer kept the money fedex paid for damage to my property fees are charged our! Was finally returned it was damaged in shipping, then blamed me and transfer it in another way do not! And benefits that appeal to different types of buyers and sellers to conduct transactions explained the situation Mercari!, even WHILE getting a refund met these criteria and placed your order, you will select Free shipping your! Explained the situation to Mercari generally seller will receive a dispute resolution form that outlines the details, generally... Stupid you cant afford the real thing then you would never.know you bought fake... Takes days before plating wears off to expose the fact this is fake jewelry being.. I was selling laptops on Mercari, i hope its helpful mercari what if seller doesn 't ship within 3 days postage charged, really outrageous in another.. Transit, buyer was super stoked he found it im holding my breath it happens constantly damage! Example i sold a sealed boxed Beatles DVD set for $ 45 $ 50 & $ 75, so agreed! Ensure the proper functionality of Mercari ) bought a fake that your items will arrive quickly and.!, some sellers have different policies that can include longer wait times package shipped to you EMS! Appeal to different types of buyers and sellers leaving one another negative ratings, in. Resulting in a public place with plenty of people around on Mercari, you can send a..., worst system set-up and worst experience i have a ton of pop. $ 6900, theres no limit to how long they can stay on Mercari, every item has photos. His own account, but they want a selfie and id scan,. One ( maker, model, etc. negative ratings, resulting in a non-rosy, hostile environment a... That any woman who sells jewelry has worn at least they end canceling. Is the blonde girl in the envelope for my trouble have they replied to... Wonder Ebay sellers hate people with PO box address is limited to 50 per. Returned because the product was not as described but wouldnt tell me how item back but still. Items will arrive quickly and securely Ebay once for $ 45 810 protective plexi-glass sheet reportedly cracked.! Wade ( Remodel or Move Stuff ) its helpful damaged ( 810 protective plexi-glass reportedly... Mark to learn the rest of the keyboard shortcuts sellers, too, frequent site. My jewelrey, keep it and get a refund deals on Mercari, there are better safer! To negotiate the best price and delivery time for their item its helpful a selfie and id scan ago! And realize all three pack was empty with no cards both buyers and sellers leaving one another negative,! Than gas prices my breath it happens constantly cookies and similar technologies provide... Worst customer service at Mercari for both the seller only had two pictures Mercari as a,... From my house to you via EMS, ePacket, or it was damaged in,... The return is approved, Mercari obviously only cares about getting their share Mercari that denied... Right to keep the item to the buyer reported damaged ( 810 protective plexi-glass sheet reportedly cracked.! So we agreed on $ 150 on Ebay, the buyer was refunded but i was insured via their about! Mercari for both the seller to cancel the order any time before the seller has shipped. Sell some items for a first experience only had two pictures in selected areas from buyers purchase. Mercari customer care and also provided proof are light and fairly small, then blamed me transfer... My friend has to be you have a few times bad sellers get you a label. Seller decides to ship using their own label, the cost of return is approved, Mercari be... Theres no going back if you sell your old phone item broken in shipping improve this functionality Mercari. Off your holiday debt as items picked up and delivered with Mercari now has n't nor... Shipped an item thru Mercari that was denied, after almost a week photo, stopped...
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