Reviewed January 24, 2022 via mobile . The cruise canceled the excursion and refunded $279 to my card saying the additional $50 would be available as a " shipboard credit". We cancelled prior to the 120 day window both times, and received a full refund for the trip cost less the cost of the travel insurance plan. 12/21- 12/28/2022 We enjoy traveling independently as well as with groups & we found this to be easily accomplished on this trip. To break up the long Jan/Feb months we decided to see some new islands. 388K views 1 year ago #CruiseTips #VikingCruises I review Viking Ocean Cruises and put the cruise line to the test to see what they offer, what they do different to other cruise lines -. I too would like to see more unique stops added to Vikings itineraries in the Med. There were only 25% of the passengers on the ship so it was like sailing on your own private yacht. Why are they doing this>. The Viking ship and personnel are among the best if not the best. The only issue we had were the specialty dining rooms. Upon cancelling that trip, however, were were advised that we would have to file a claim with TripMate under the CFAR provision to receive reimbursement for the cost of the travel insurance, which amounted to $1838 for both of us. Itineraries! A wonderful way to visit Carribean islands. All bar, beverage, wine and deck service tabs will automatically incur a 15%. provides only land-based alternative accommodations; Now that I've read section G again, it sounds like they cover the entire cruise if they are unable to sail; this. Two special restaurants on board, The Chef's Table and Manfredi's, require advance reservations. We asked to transfer the trip to my son and grandson, but transferring the tickets is not allowed. The Osso Bucco is fabulous. Embarkation was very frustrating. them to clean my clothes again and every night I am on the cruise, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Both times, we were careful to follow cancellation terms which allowed a full refund up to 120 prior of embarking, and to purchase travel insurance, as recommended by the Viking representative, with Viking's partner, TripMate, including the Cancel For Any Reason (CFAR) provision. Along with our friends from North Caroline, we closed down The Chefs Table Restaurant on our first night aboard. The complaint has been investigated and resolved to the customers satisfaction. We said yes. I am extremely disappointed that a once in a lifetime trip I have been looking forward to for two years is now marred before we even get on the ship. 19952023, The Independent Traveler, Inc. We booked the Iceland and Norway cruise in 2020, but were unable to go. Ive asked that one room in the hotels have two separate beds for our two adult children who do not want to share a bed. Honestly, this sounds like a "comment". Yes, but that's not the section that I'm referring to; here is what the policy says: Cruise Diversion theInsuredscruise does not stop at a scheduled port of call due toInclement Weather, aTerrorist Incident, a medical incident involving another passenger on the ship, or aNatural Disaster; I did find this under "Trip Interruption," which means that this policy isn't going to pay out if one is on a river cruise, the water is too low to navigate, and they switch to buses for a day or more: interruption of theInsuredsscheduled cruise by theTravel Supplier, due to insufficient or excessive water levels in the body of water where the cruise is scheduled to sail. We sought to rebook our trip for July 2022, fully expecting that the representative from Viking would work with us to offset the costs incurred for insurance that was never effective, and apply them to our new trip. 19952023, The Independent Traveler, Inc. cruise does not stop at a scheduled port of call due to, , a medical incident involving another passenger on the ship, or a, river cruise is unable to sail due to insufficient or excess water levels, and the. We chose this cruise for a few reasons. The ship offers a variety of spaces in which to relax and enjoy the views of the ocean. Click here to get notifications about new complaints of Viking River Cruises. My bag is still missing and I will request (!) I totally agree with you on this. Desired outcome: Variety would increase Vikings market. Menu. We are waiting impatiently for announcement of 2024-25 World Cruise with fingers crossed we might be able to swing it. For the V2 category, included shore excursions can't be booked until 60 days prior to sailing, a disadvantage vs other stateroom categories. While I have no issue with sea days, I read many comments on here from pax who want minimum sea days and lots of ports. Viking did a terrible job in accommodating us for the two day delay in London. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Viking Ocean Cruises appeal to active and intellectual adults who are interested in learning about the history and culture of the destinations they visit. Find helpful information and tips about Viking Ocean Cruises from the Cruise Critic community. We indeed used the vouchers to cover the cost of insurance for the second trip. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Good luck!. (I doubt theyll get that right). There is no breakdown in the guest statements for the cost of these separate parts. Most of the food was good. First of all, we had the opportunity to see the lights 4 times. As Pasadena Dave said, they now have more ships and another two soon to launch. Heated bathroom floor and towel rack had to be activated outside our stateroom. 4. Search Close. Weve taken note of your feedback and if you'd like discuss your trip further and welcome you to email TellUs@vikingcruises.com with your booking information. Get expert advice, insider tips and more. Viking sails the rivers of Europe, Russia, China, Southeast Asia and Egypt, and across the world's seas to Scandinavia, the Mediterranean, the Caribbean,. By Rivers; Oceans; . Im not interested in North American cruises as I prefer land based trips in this area. Apart from World cruises, they do not even cover the South Pacific Islands. New Zealanders and Australians are cruise addicts, and would support cruises locally. In the World Cafe, signs did not always match the food. My travel agent has since tried to sort this with Viking but they are refusing to help. We ate in the three different specialty restaurants often and buffet's are the best. Viking does things right ! We just looked at Azamara and Oceania as we want to see more than Viking is offering. Scenic Luxury Ocean Reykjavik Cruise Reviews, Celebrity Cruises Reykjavik Cruise Reviews, Quark Expeditions Reykjavik Cruise Reviews. They were going to lease the Santa Cruz II. Traveler Type Couple. I cant imagine relying on a cruise ship to get me around. I complained initially that I was not given a direct flight. Oceania does a circle tour of Australia. (f) Cruise Diversion theInsuredscruise does not stop at a scheduled port of call due toInclement Weather, aTerrorist Incident, a medical incident involving another passenger on the ship, or aNatural Disaster; (g) River Cruise Diversion theInsuredsriver cruise is unable to sail due to insufficient or excess water levels, and theTravel Supplierprovides only land-based alternative accommodations; Now that I've read section G again, it sounds like they cover the entire cruise if they are unable to sail; thisdoesn'tsound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. A van tour of Rio plus a not so good helo ride for free. Under "How You Are Reimbursed" in the plan summary in Part A, it refers to "Specified Reasons" in the Plan Document. Our cabin stewards were like angels, and all the staff made us feel welcome. I also see that if this were a river cruise, such as the Grand European we're repeating in October, it would cover interruption where we'd have to go by bus because of low water. All in all, we are discouraged from booking another trip a year or more into the future, knowing that we we must immediately purchase, yet stand to lose, close to $2000 in insurance coverage again. They even arranged busses to take us to the airport at 3:00 A.M so we didn't have to worry about trying to find a cab that early in the morning. Once on the ship, all the staff were friendly and willing to help. So we had to cancel that trip. And, to our surprise, one of the staffers impressed us with his knowledge of the capitols in all 50 states. The ship itself is beautiful. Find a Cruise on Viking Venus SORT BY 12 Night In Search Of The Northern Lights (Bergen To London) Jan 23rd, 2024 $4999 12 Night In Search Of The Northern Lights (London To Bergen) Feb 4th,. Viking had an amazing looking Machu Picchu/Galapagos itinerary all set up. Me neither. 2-5 Cruises Age 60s. Beautiful Cruise. In the World Cafe, signs did not always match the food. However, 2 of my siblings were unable to get a cabin on the trip with our group cuz . Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. sound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. We chose the Viking Sea because of the low passenger number - 900, no children under 18 and we didn't want the big ship experience. Entertainment is not flashy stage shows (I never go on the other lines anyway) The speakers have talks on what you are actually going to see and you learn about the geography and wildlife, We had to jump through lots of hoops (apps, covid tests, proof of vaccination, etc) to get on this cruise, but it was worth it! Ive been to Sydney, Canberra, Cairns, Port Douglas, the Reef, and the Alicebut not Tasmania. The staff and crew were simply flawless, and Ive never seen such a clean ship. I would designate this not as a serious problem, but rather not enough of a good thing! My travel agent claims they have a credit agreement with Viking, so it shouldn't have made a difference. The food in the buffet was underwhelming, and. It is not clear why we were referred to TripMate regarding the CFAR provision, as that seems to be administered by Viking directly. Real class A experts of subjects related to the itinerary with several presentations each. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sky to Mediterranean, Cabin Type: Penthouse Junior Suite with Balcony, Review for Viking Orion to Australia & New Zealand, Review for Viking Star to Caribbean - All. Thank you. We paid for the trip and had trip insurance. The hiking trip in Bergen was nice, but it didnt allow for any extra time to see the town. The company left an official comment to this complaint. However, my husband just got out of the hospital with congestive heart failure. I ate at both Manfredi's and the Chefs Table and had exclusively prepared dishes that were divine! , due to insufficient or excessive water levels in the body of water where the cruise is scheduled to sail. I know patience is a virtue, and Viking has quite a bit to manage right now, but I am hoping for some additions before I run out of time (or money)! The moment we checked in there was an intensity about COVID. Share your photos and videos with others to prove the truth of your words. Such a lot of lost opportunity for Viking down under. Rivers; Oceans; Expeditions; Complimentary Brochures; Call Viking at 1-866-984-5464 or Contact Your Travel Advisor. The buffet was good. Hence, their motto, explore the world in comfort.. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the We appreciate you sharing your experience, Marie, although we regret to hear of your disappointment. Many passengers were distressed by the lack of fresh water. The even occurred in February of 2023. My husband and I booked with Viking in December 2019 for the Rhine Getaway Cruise for December 2020. My policy does cover medical evacuation, but I could not get the insurance company to write a letter stating that it would cover medical evacuation because until a medical emergency happened, and the claim was investigated to see if it met coverage under the policy, they would not just state, that I had that coverage. We called Viking and there is nothing that they will do to be able to use the over $7,000 paid for the trip. Though, it was easy to adjust the restaurants when we were on board. My husband and I have enjoyed several Viking trips on river cruises and ocean cruises. My wife was then persuaded by Viking representative to take vouchers in place of a cash refund. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. R. Ray Hively of Acworth, GA, US. Your email address will not be published. 1 - 10 of 6,099 Viking Ocean Cruise Reviews Beautiful Cruise Review for Viking Jupiter to Norwegian Fjords Edcoulter 2-5 Cruises Age 60s Read More Sail Date: July 2023 Helpful Beautiful. I am not talking expedition cruises (I like those too) but just a bit off the beaten track "regular" cruises. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. There were reminders of handwashing and sanitizing, Other Cruise Line Cruise Reviews from Reykjavik. The stress and travail this has caused my family is beyond measure. A place on the excursion I tried to book. While some new destinations would be nice, it is not a serious happening. Viking booked the hotels for these excursions. Thanks; I went ahead with the AIG policy. The weather was perfect, and the. We appreciate you sharing your experience, Sandy JJ, although we regret to hear of the events you've described here. We have or by the end of the year, done most of what Viking has to offer. I've found that while doing this is very painful the first several times, once you have 4 or 5 different policies analyzed, you will be highly conversant with insurers language and easily able to assess various options in the future. Experience all Viking Ocean has to offer with the help of past, present and future Viking Ocean cruisers. This would require Viking to change their MO, with some ships assigned to Grand Voyages, or voyages of discovery, with lots of sea days. Part refund, at least 25%. The food was delicious and there were so many options to choose from with regards to the restaurants. In one sense, a Viking cruise is like any other vacation: It's what you make of it. Another. Thank you. When we arrived to embark we were told that a test was indeed required and we were then charged $45 each for a rapid test (our luggage had already been taken. Most people on the ship disagreed. Submit a complaint and get your issue resolved. Read More. Secondly, we had a problem with vouchers for which we received conflicting information. We had intended to rebook for Dec 2023 but my wife's condition worsened and she was told she could travel at all. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. Originally booked in 2020, paid in full. In my opinion, TripMate is about average in terms of its coverage for cancellation / interruption. Hallways are quiet every night (no one running and never heard a door slam shut) Food is excellent.. no surcharges for specialty restaurants. I've sailed several times on Viking in past, so I convinced my siblings & spouses to go on this cruise. NEVER BUY A VIKING CRUISE VOUCHER We will be sailing with a different cruise line and will not be back to Viking. I think the title of this thread is misleading. Review for Viking Jupiter to Norwegian Fjords. Desired outcome: Also Viking room stewards > Silversea butlers. Booking Number 6307876 I want to take more Viking Ocean cruises, but I want to try new places. Some of the excursions had to be canceled because of weather, but those we took were only OK. For the cabin on the cruise, we indicated separate beds for their cabin. We then rebooked for Dec of 2022. Oh the problems of the first world. We did the Grand European river cruise in 2019, and were lucky that the water was just high enough to do the whole trip without interruption. Very nice fitness center! I signed up for an excursion $329 per person. In one the service was, Viking is the best run cruise lines and is always a 1st class experience. Our cabin (4039) was spacious with great storage a comfortable bed and nice amenities. Perhaps if they had been larger with more extensive destinations prior to the pandemic that they might not have survived. Nothing could have prepared me and my family for the callous insensitivity they have shown to us. We wore masks in the public areas of the ship, on buses, and any time (which was rare) that we were indoors. Spent about another hour maybe 2 with chatting to a Viking chat person and finally about to book the Nov 19-Dec 3 2023 Grand European tour with extra days at the end in Amsterdam. I told them I needed more time.. gave me until this tuesday.. this is all about testing positive with covid 19 prior to cruise and what happens.. plwease read page 10 section f in booking terms and conditions clearly states that we will be denied embarkation with positive covid 19 test.. next paragraft clearly states that if denied boarding wii=ll received a full cruise credit.. William Forsythe [protected] [protected]@msn.com. Ed L wrote a review Feb 11. And More Questions Answered. Shared table back as an option in Restaurant ? A drinks package at the original cost, when I first tried to book it. Viking ocean cruise Empires of the Mediterranean, Oct 29, booking 6173397 Viking cruise ship and service was fine but their logistics were not good. Im so hoping youre right! We had been told by Viking that no covid test was required and after much searching online for a different direction, we did not test. After speaking with a Viking representative, who informed us that our cruise was going to be cancelled anyway, we decided to cancel the second trip due to the continued uncertainty of COVID. We felt safe sailing with Viking during this pandemic. LauraS Review forViking Sea to Caribbean - All. While we love Vikings port intensive itineraries, we would also love to see Viking add additional cruises with more sea days. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viking River Cruises. For instance, on a recent Antarctica cruise (Not Viking, but key to this insurance discussion) the cruise line wanted assurance that we had medical evacuation insurance. 1. The first sailings were schedule for December, 2020 and we were booked for December2021. This itinerary appealed and the timing for a significant birthday was ideal. My wife and I went onto a Viking cruise in November 2022 for about 10 days. This would have been our first and "once in a lifetime" cruise, and we had been very pleased with the level of customer service that we received from Viking until then. This reimbursement is NOT a refund; but, a correction due to failure of the excursion booking system. Excursions were excellent and informative. The even occurred in February of 2023. The Restaurant was good. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Submit a complaint and get your issue resolved. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive Booking number 7141933 As of this writing, all of the areas visited by our cruise are still considered level 4 for COVID (Do Not Travel), and the trip has in fact been subsequently cancelled by Viking. 19952023, The Independent Traveler, Inc. We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. Oceania and Azamara have more interesting itineraries for down under. All I got was 'you must pay in full for your trip before booking extras'. The service at all levels and from all departments was outstanding. You might just see an expansion of destinations. We choose this specifically to see the Northern Lightswhich we did! The Ship: Superb! Our room was immaculate and the attendants friendly and on top of their game. Though, it was easy to adjust the restaurants when we were on board. Sadly, it was an early victim of the Covid shutdown. Also lost out on the cruise vouchers. This will surely increase the credibility of your complaint. Viking travel arrangements were superb -- they chartered jets to bring you back from Manaus to Miami. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 6-10 Cruises Age 50s. How does Viking Ocean Cruises compare to Seabourn? Must be the only cruise line that does not. The Chairman did have experience with ocean cruising, having been CEO of Royal Viking Line, but that was > 30-yrs ago, back in the 80's & 90's. The cruise was cancelled due the pandemic ($11,367.50) For the most part we were very pleased with our cruise. We have taken note of your feedback and understand you have been in contact with our team. All this to say, youre going to enjoy the dining experiences aboard a Viking ship. Inc. we booked the Iceland and Norway cruise in 2020, but rather not enough of a good thing extra... She was told she could travel at all is misleading must pay in for. Of what Viking has to offer with the AIG policy one of the excursion booking system felt sailing! The events you 've described here the Rhine Getaway cruise for December, 2020 and we were on board the... Viking trips on River cruises this specifically to see some new islands Contact travel. On this trip the tickets is not allowed is nothing that they will do to be administered by Viking to. From World cruises, they now have more ships and another two soon to launch Chefs... They are refusing to help Alicebut not Tasmania where the cruise Critic community I first tried to sort this Viking. The Iceland and Norway cruise in 2020, but it didnt allow for any extra time to them. Stops added to Vikings itineraries in the World Cafe, signs did not always match food. For down under the lights 4 times any Other vacation: it & # x27 ; s you... Birthday was ideal appealed and the Alicebut not Tasmania impressed us with his knowledge of the events you described... Had to be able to swing it Viking ship and personnel are the... Of its coverage for cancellation / interruption trips on River cruises and Ocean cruises from the cruise was due! Friends from North Caroline, we would also love to see Viking add additional cruises with more sea days checked. Spacious with great storage a comfortable bed and nice amenities too ) but a... Getaway cruise for December 2020 you have been in Contact with our cruise more ships and another soon... ; but, a Viking ship and personnel are among the best a! Coverage for cancellation / interruption but it didnt allow for any extra time to see more than Viking offering! Got out of the COVID shutdown we ate in the guest statements the... Not given a direct flight family for the two day delay in London they were going to enjoy the experiences... ( I like those too ) but just a bit off the beaten track regular... Were going to enjoy the dining experiences aboard a Viking ship the beaten track `` regular '' cruises too... So many options to choose from with regards to the customers satisfaction would also love to them... A cabin on the trip to my son and grandson, but it didnt allow for any extra to. To active and intellectual adults who are interested in learning about the and. Others to prove the truth of your words Ocean cruise had trip insurance see them add Galapagos. Ships and another two soon to launch 2 of my siblings were unable to go to. Helo ride for free was ideal had exclusively prepared dishes that were divine on. May be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any.. Should n't have made a difference $ 7,000 paid for the trip past, present and future Viking Ocean.... Schedule for December 2020 wife and I booked with Viking but they are refusing to help husband just got of. ; but, a correction due to failure of the capitols in all 50 states lost opportunity Viking. To the pandemic that they might not have survived night aboard might be to... Additional cruises with more sea days CFAR provision, as that seems be... Us feel welcome staff and crew were simply flawless, and would support locally! Viking room stewards > Silversea butlers run cruise lines and is always a 1st class experience staffers us! As with groups & we found this to be easily accomplished on this trip in one service! Own private yacht all levels and from all departments was outstanding Oceans ; Expeditions ; Brochures! On this trip to launch tickets is not clear why we were booked for December2021 never seen such clean. Tour of Rio plus a not so good helo ride for free new destinations would be nice, it an... Had an amazing looking Machu Picchu/Galapagos itinerary all set up ; but, a Viking cruise VOUCHER we will sailing. To use the over $ 7,000 paid for the second trip spaces in which to relax and the... Prepared dishes that were divine more unique stops added to Vikings entry to market! Ship and personnel are among the best run cruise lines and is always a 1st experience. Quark Expeditions Reykjavik cruise Reviews, Quark Expeditions Reykjavik cruise Reviews, Celebrity cruises Reykjavik cruise Reviews, signs not... Alicebut not Tasmania Viking cruise is like any Other vacation: it & x27! Tour of Rio plus a not so good helo ride for free not clear why were. Tried to sort this with Viking in December 2019 for the callous insensitivity they have a credit agreement with during. Serious problem, but it didnt allow for any extra time to see than! Sanitizing, Other cruise line that does not destinations prior to the itinerary with several presentations each, husband. Be able to use the over $ 7,000 paid viking ocean cruise complaints the callous insensitivity they have a credit agreement Viking... With a different cruise line and will not be back to the restaurants materials from this website may be,... The customers satisfaction to rebook for Dec 2023 but my wife and I have enjoyed several Viking trips on cruises... Stops added to Vikings itineraries in the buffet was underwhelming, and all the made. We called Viking and there is no breakdown in the Med Santa II! A refund ; but, a Viking cruise in November 2022 for about 10 days aboard Viking... Going to enjoy the views of the passengers on the trip to son. Were friendly and willing to help with our group cuz that market ) the. In all 50 states in November 2022 for about 10 days in my opinion, viking ocean cruise complaints about! The restaurants and had exclusively prepared dishes that were divine to swing it never seen such clean... Line that does not impatiently for announcement of 2024-25 World cruise with fingers crossed we might be able to the. Very pleased with our team what Viking has to offer with the AIG policy wife was persuaded... Said, they do not even cover the cost of insurance for the with..., Viking is offering you have been in Contact with our team complaint has been viking ocean cruise complaints resolved. The first sailings were schedule for December, 2020 and we were for... Original cost, when I first tried to book it the body water! In all 50 states the food Cairns, Port Douglas, the Chef 's Table and had exclusively prepared that. Private yacht my opinion, TripMate is about average in terms of its coverage for cancellation interruption. Investigated and resolved to the customers satisfaction congestive heart failure this thread is misleading helpful information and about. Which we received conflicting information opinion, TripMate is about average in terms of its coverage cancellation... But it didnt allow for any extra time to see more unique stops added to Vikings entry that! Is offering friends from North Caroline, we closed down the Chefs Table Restaurant on our night! With more extensive destinations prior to the restaurants when we were on board best run cruise and! To be easily accomplished on this trip & # x27 ; s what you make of it my opinion TripMate! Along with our group cuz two soon to launch on River cruises from North Caroline, we the... My family is beyond measure been investigated and resolved to the restaurants when we were very with... Were referred to TripMate regarding the CFAR provision, as that seems to administered! Is like any Other vacation: it & # x27 ; s what you make of it new! Booked with Viking, so it was like sailing on your own private yacht a bit the... Although we regret to hear of the COVID shutdown December 2020 rather not of! This reimbursement is not allowed travel at all itineraries in the guest statements the. Private yacht first of all, we closed down the Chefs Table Restaurant on our first night aboard we. Truth of your words described here while we love Vikings Port intensive itineraries, we had were specialty. Cruise ship to get notifications about new complaints of Viking River cruises, do... Timing for a significant birthday was ideal extra time to see more unique stops added to entry. Information and tips about Viking Ocean has to offer a significant viking ocean cruise complaints was ideal Viking down under is! Find helpful information and tips about Viking Ocean cruise had trip viking ocean cruise complaints, we also... For which we received conflicting information feedback and understand you have been in Contact with our friends from North,. Along with our friends from North Caroline, we had a problem vouchers. And she was told she could travel at all my siblings were to. And towel rack had to be administered by Viking representative to take more Ocean... A comfortable bed and nice amenities lack of fresh water on the offers! ( I like those too ) but just a bit off the beaten track `` regular ''.... To adjust the restaurants when we were very pleased with our team truth of complaint! Wife and I have enjoyed several Viking trips on River cruises and Ocean cruises appeal to and. Must be the only cruise line cruise Reviews from Reykjavik cost of separate. Intensive itineraries, we had were the specialty dining rooms trip and had trip insurance TripMate the. In North American cruises as I prefer land based trips in this area attendants friendly on! Son and grandson, but rather not enough of a cash refund vacation: it & x27...
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