These sources should demonstrate that the writer has examined the topic from as many angles as possible. How will you explain or justify your decision? Either you are saying it is a source when in fact you did not really use anything from it, or you have simply failed to clarify in the text what are your ideas and what comes from other sources. 1. The copyright symbol is shown with a . Does your professional associations code of conduct address this issue? Adapted from 9.3 Typical Ethics Issues in Technical Writing. You discover, however, that to bring in such an expert is cost prohibitive. With the ease of acquiring graphics on the internet, it has become ever more tempting to simply copy and paste images from a search engine. WebQuestion:In the textbook chapter: Ethics in Technical Writing, authors Hamlin, Rubio, and DeSilva discuss a memo they refer to as "a classic example of unethical writing." Being caught in a lawsuit has many consequences for a company. In fact, if we look at the same data in a differently oriented chart, we can see that Item C represents less than half of the donations than those for Item A. Exercise 1 - Familiarize yourself with instruction manuals. Technological white paper. Which choice is really more ethical? 308 qualified specialists online. If you need to use graphics from the internet, a good option is to look for graphics that are open source. The intention may be good, but breaching ethics results in a slippery slope one that often leads to further and larger ethical breaches. In this situation, what would you do, and why? describe the function of workplace codes of ethics and conduct, related to information access and record management; determine if a sample written summary of given source material would be considered plagiarism or not; and. Is the author identifiable and does s/he have appropriate credentials? Most stereotyping takes place subconsciously now since workplaces are careful to not openly discriminate. See Figure 3 below. WebQuestion: In the textbook chapter: Ethics in Technical Writing, authors Hamlin, Rubio, and DeSilva discuss a memo they refer to as "a classic example of unethical writing." Many problems in documenting sources occur because the writer is missing the point of source use. While this office might have access to broader data on the real estate market, as a writer you run the risk of looking biased if you only chose materials from this one source. If the bar graph above were to represent sales figures for a company, the representation on the left would look like good news: dramatically increased sales over a five-year period. Keep in mind the importance of providing appropriate context and perspective as you prepare your graphics. There are a number of options (https://creativecommons.org/share-your-work/licensing-types-examples/) that a creator has in regards to how they want to set up permissions, but the idea is that these works are free for anyone to use; they are open source. Are the methods and arguments used based on solid reasoning and sound evidence? http://www.stc.org/about-stc/ethical-principles). The most immediate concern regarding ethics in your technical writing course is documenting your sources. We observe the laws and regulations governing our profession. To write ethically, you must also identify another group of people: the individuals who will gain or lose because of your message. The position of information in this document did not help them understand that the problem could be fatal. The chapter covers ethical principles, how ethics may affect the presentation of information, and some common ethical problems encountered by technical writers. However, sometimes speaking up, and/or notifying authorities is the only right thing to do, as difficult as that may be. Collectively, these people are called stakeholders because they have a stake in what you are writing. The character, purpose of use, and amount of information being used. Second, do not use large amounts of another persons information. If you take the ethical route, and sales plummet, few people will recognize the ethical issue, but most will clearly understand that you caused the sales decline. It is amazing the number of stuff people will see and believe on social media. Imagine you are researching a report for a parents group that wants to change the policy in the local school district requiring all students to be vaccinated. That is why it is important that when you find an element you would like to incorporate in your document, in the same moment as you copy and paste or make a note of it in your research file, you need to note the source in a complete enough form to find it again. The third helpful way to bring your companys unethical practices to the surface is to remain open to others ideas. Adapted from 9.2 Presentation of Information. Even more common is an ethics violation resulting from the person who is designing the information seeing it as evidence for whatever s/he understands as true and honestly not recognizing the bias in how s/he has presented that information. Can email communications be used without permission? In fact, if you can easily find 94 high-quality sources that confirm you are correct, you might want to consider whether your idea is worth developing. Creative Commons is an organization that has developed guidelines to allow people to share their knowledge and creativity. They provide free, easy-to-use copyright licenses to make a simple and standardized way to give the public permission to share and use creative work (What we Do https://creativecommons.org/about/). Their feelings and livelihood must be considered with every appropriate document you create. How much should a writer adapt to an audience without sacrificing their own views? It can be written or oral. Choose words with a neutral tone. Learn about liability concerns(https://www.google.com/url?q=http://www.productliabilityprevention.com/images/6-LegallyAdequateWarningLabelsAConundrumforEveryManufacturer.pdf&sa=D&ust=1553803200010000) and relevant international product liabilities(https://corporate.findlaw.com/litigation-disputes/international-product-liability-laws.html) before you publish your manual. In day-to-day life, most people have a sort of sliding scale of what constitutes ethical behavior; they might tell a direct lie on trivial matters if being strictly honest will hurt someones feelings. You might notice that most of these ethics violations could easily happen accidentally. Documentation should prepare readers to safely use the product. You might notice that most of these ethics violations could easily happen accidentally. Now I just need some evidence to prove I am right!. When writers present information visually, however, they have to be careful not to misrepresent or misreport the complete picture. Research shows bringing in an outside expert, someone who is unfamiliar with the company and the stakeholders, has the potential to impact the greatest change. Before you raise questions about your companys unethical practices, make sure you use evidence instead of accusations. What was it used for? Giving credit where credit is due will build your own credibility and enhance your document. examples of unethical technical writing. They should also be easy to understand. Many organizations and employers have a corporate code of ethics. Develop good habits now and maintain them through practice. This chapter was written by Annemarie Hamlin, Chris Rubio, and Michele DeSilva, Central Oregon Community College, and is licensed CC-BY 4.0. This chapter was derived from Online Technical Writing Course by Dr. David McMurrey, licensed under Creative Commons: NonCommercial-ShareAlike 4.0 International License. A classic example of unethical technical writing is the memo report NASA engineers wrote about the problem with O ring seals on the space shuttle Challenger. There are different templates and structures for user manuals, case WebA. Updated: 05/10/2022 Directly lying is unlikely to be accidental, but even in that case, the writer could rationalize and/or persuade themselves that the lie achieved some greater good and was therefore necessary. examples of unethical technical writing This includes scholarly and professional research, not just from a single database or journal, for instance, but from a variety. 086 079 7114 [email protected]. WebAn example of this is social media. Using a variety of sources helps the writer avoid potential bias that can occur from relying on only a few experts. You struggle with whether to leave this information out of your report, thereby encouraging your employer to pursue an action that is not the most productive. That means a technical writer must consciously identify their biases and check to see if a bias has influenced any presentation: whether in charts and graphs, or in discussions of the evidence, or in source use (or, of course, in putting the crucial O-ring information where the launch decision makers would realize it was important). For example, you might not tell a stranger that he was trailing toilet paper but you would tell a friend. Ethics principles provide the basis for deciding whether x is ethical, but in reality, ethical issues are complicatedfor example, imagine working for a large company that employs substantial numbers of people in your town, where relatively few other employment opportunities exist. If you blend source material together with your ideas (by including as your ideas your analysis or application of borrowed materials), you will indeed find that showing exactly what is borrowed versus what is yours is impossible. Now I just need some evidence to prove I am right!. Unethical source use also includes falsifying the nature of the source, such as omitting the page numbers in the Works Cited entry to make a brief note seem to be a full article. In fact, if we look at the same data in a differently oriented chart, we can see that Item C represents less than half of the donations than those for Item A. What was the topic of the memo and why do the authors call it out as unethical? The chapter explains the importance of articulating your own ethical code so you can be prepared when you find yourself in uncomfortable and/or unethical situations. Research shows bringing in an outside expert, someone who is unfamiliar with the company and the stakeholders, has the potential to impact the greatest change. Whether you are writing for colleagues within your workplace or outside vendors or customers, you will want to build a solid, well-earned favorable reputation for yourself with your writing. What exactly makes a warning adequate? As a guideline, ask yourself what would happen if your action (or non-action) became entirely public, and started trending on social media, got its own hashtag, and became a meme picked up by the national media. Are they peer reviewed by experts in the field? Process documentation is a form of technical writing that is designed for internal use by organizations to share knowledge on how to complete a task, with an Chapter 7: Applying to Jobs Technical and Professional Writing Genres Thus, a simple change in perspective can change the impact of an image. and you must use borrowed material primarily as evidence for your own, directly stated ideas. Even more common is an ethics violation resulting from individuals who are honestly unaware of their own biased viewpoints and therefore unable to recognize the bias in how they have presented information. What kinds of support material and sources are ethical to use? 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