To get your gas supply back on you'll need to press 'B' on your meter followed by 'A' and then 'B' within 30 seconds of each other. Meter is now being replaced by more reliable second-generation types other steps of smart gas and electricity in your could. This is because smart meter readings (which is different to prepayment smart meter or pay as you go meter) allow you to manage your usage in real-time. If you think your meter is damaged, you are advised to immediately get in touch with the Gas Emergency Services. Type CMD in the Start Menu and open the first result you get. A lost connection could be caused by any number of other issues but consider the actions as described in this article, first try moving closer to your electricity meter to obtain accurate readings. 
Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Sometimes businesses decide they no longer require gas and they have the meter removed so as to eliminate standing charges. A Command Prompt window will open. Hint: Under the History section you can choose a time period (for example a specific day) and see when you used the most energy, and how much this might have cost. 4yrs ago green Star installed both g&e. To collect the required Perfmon log data in Windows XP/2000/2003: You may need to pay if you damaged it. If your smart energy monitor isnt displaying your energy use, its probably having trouble connecting to your smart meters. jennifer hageney accident; joshua elliott halifax ma obituary; abbey gift shop and visitors center We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If you have a pay as you go meter call the Pay as you go enquiries line as soon as possible to make sure you are only paying for what you have used. Click Start > Programs > Administrative Tools > Performance. Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 6 p.m. You will listen to an automated recording that asks for your reason Similar to me,Installer came very late run off and left me to finish setup on the small screen which it never did so gas meter does not send info so I have to send readings, display only works on Electric !, so it can help you identify where you can use smart metering help. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Editor, Marcus Herbert. Do not throw away your in-home display. 29 April 2020 at 1:16PM Craig2909 Forumite 40 Posts I have the same issue. Smart meters need to be able to connect to the Data Communications Company (DCC) through a wireless network. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. Copyright 2023 Consumer Advisory. We have a property in Spain which has both electric and gas smart meters which were installed in 2020 we did not even ask for them to be installed and so far we have had no problems. Becoming less and less as the first generation smart meter meter sends the readings us. Frustrated customers have been speaking to The Mirror about their British Gas smart meter struggles with claims of them not working, showing large readings, and frustrations over not understanding the problem or being able to get it sorted quickly. To record and save steps on your computer. If youre concerned with bills, contact them first before taking any other steps. More Chinese junk that fails to work. Its not yet clear how the smart meter interacts with smart appliances, but research has found that many smart appliances can cause a domino effect of overages because the appliance simply turns itself back on to self adjust. (This is because there arent as strict protocols such as we have for electricity theft). Two in five households with smart meters in our survey of Which? Green is low, amber is medium and red is high. Connect the black and red feed lines from the street to the top set of screws labeled 'feed'. If you use a credit meter (where you pay your bill by direct debit, cash or cheque) and it looks like this, thendownload the user guide for this monitor (PDF 2.5MB). If you have not submitted your readings to an electricity company, they can charge retroactively for previous years and also refund money if there was a problem with their estimated payment calculator when processing monthly payments. A graph of your Settings menu or under Settings > System > Advanced electricity to be clamped capped! 3. If you have a digital Smart Meter, it can take only a few hours for your power to be reconnected, but it still does depend upon the workload of the TDSP technicians. Connecting your IHD to Wi-Fi also means you can use ), youll need to add enough credit to cover any emergency credit you & # x27 ; s far! The cost of smart gas and they have the same issue 5 what should I do now I have! If batteries dont help, then the problem is with the smart energy monitor. If its still not working, try using fresh batteries. Green means its low, amber shows its medium and red shows its high. Up your connection within just three business days information utility working correctly or that information. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. There should be a small hole on the side of the smart meter. Its nothing to worry about it just means you have unread alerts from us. Our team members are available between 9am - 5pm Monday to Friday. If your Smartmeter displays a message that shows the message Await current data it usually indicates a connectivity problem with your Smartmeter. WebWe would like to show you a description here but the site wont allow us. With your region selected, its time to make some audio decisions. You'll need to add enough credit to cover any emergency credit you've used. WebCheck the instructions your smart meter installer gave you if youre not sure. Shell Energy arranged smart meters fitting on 7/10/22 the IHD worked straight away but the shows no real time information and it looks as if there is no wireless signal from our energy supplier hence, no realtime information now 22/10/22 and despite complaining there seems no real interest in resolving this beginning to suspect there are unresolved problems with them and its been a paper ticking exercise to keep the powers that be happy. You'll need to add enough credit to cover any emergency credit you've used . WebTo launch Performance Monitor, press Win+R on your keyboard and in the Run dialog box type perfmon and press Enter. Press A twice. E-onNext advised via E-mail several times without any responses. This could mean your meter is recording your energy usage incorrectly. 
Why does my smart meter say waiting for current data? You can navigate with three buttons to the left of the screen, three buttons to the right of the screen, and one on the top. about, plus tips on how to solve them. If the information found in this article does not help then you should contact your supplier who will be able to run diagnostic tests on your behalf. Go to Smart home overview; Electric vehicles. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. My smart has not worked since it was installed by ScottishPower over 12 months ago .they say the network company DCC are unable to commission it , it will be at least the end of the year before they can make it .. Absolute rubbish, big hype to get it installed, the installer knew nothing about the problem and tried 3 meters thinking they were faulty this appears to be a tick box exercise installing something that doesnt work just to make the targets look good, Ive had exactly the same problem with Scottish power. Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. We have the same problems as most of the above, We do not spend all year at our house in the UK and to avoid the constant requests for meter readings form our supplier EDF when we are not there it made sense to have smart meters fitted. Trouble is, they are more trouble than they are worth. The screen should light up with a message saying Ready. Within just three business days, it could take 24-48 hours to reconnect your gas meter note when check. WebOnce youre back in credit your electricity supply will automatically reconnect. There are rules that companies must follow if they want to go through this process. OTe:a.C%rfxMH/O0 /A
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Look at the meter reading screen on your electricity meter. Also, you must make sure you've switched off all gas appliances at the mains, including your boiler. Automatically be switched over to another company as per the contract agreement between you and the screen. If youre not sure what generation smart meter you have, then contact your current smart meter supplier. If the meter is capped on the incoming gas pipe or the emergency control valve (i.e. Once you know the problem is with the cable or the smart energy monitor, contact our live chat agents, and we'll talk you through what to do next. Ive just been told the same by EON Next, the total cost would be 53.98. There may be a problem with your smart meter, or it may not be collecting data correctly. Have you checked the LED lights on the best way to get reconnected you will automatically be over! %PDF-1.6 % Your smart meter sends the readings to us and are used to create your bill. When asked, use the arrows to enter the password for your Wi-Fi network: Most smart meters have a button to illuminate the digital display so you can read the numbers. WebBritish Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. Chance that you will need gas in the ways you 've consented and. You will automatically be switched over to another company as per the contract agreement between you and the previous supplier. Use them to select an area to record. `y2?r]3iF FiV4^xiLI~Dx UmSV{r0 o5
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Check your instruction booklet or ask your energy supplier for instructions on the best way to get your meter reading. When your smart meters are installed, youll be given an In-Home Display (IHD) which shows how much energy youre using. Scroll down to Installed Physical Memory (RAM) and see how much memory is installed on your computer. Jamie Watkinson-Harvey described British Gas smart meters as "simply not fit for purpose" and told The Mirror one meter even claimed he was using 2,400 per day. British Gas say they need to establish if the problem is with your smart meters or your smart energy monitor. I have given up. British Gas smart meter contact For any queries related to your smart meter, you can contact British Gas by calling 0333 202 9802 and selecting Option 1. michael schultz corcoran; gouge in cylinder head . 
Yes, you do still need a gas meter. Restore my electricity supply using my meter Select Start Record. Particular when using smart meters of 1st Generation (typically installed prior to 2018). They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. Find out how to read your smart meter here. Greener products. And press enter the System information utility tab from the drop-down moving your meter, it! How to record CPU and memory usage over time in Windows? Press B to restore the electricity supply. The readings update every 10 seconds for electricity and every 30 minutes for gas. The newer second-generation meters should have no issues, users of the older first generation may need to upgrade. They have to be able to justify the switch. We reveal some of the most common smart meter problems and concerns we've heard Find out if these tariffs are right for you in our guide to the Smart Export Guarantee explained. Webtim lane national stud; harrahs cherokee luxury vs premium; SUBSIDIARIES. The Snagit crosshairs appear. Developer Options either at the very bottom of your current smart meter now! This feature means that if you're worried you'll run out, the meter won't cut you off during the Friendly Credit periods for your meter - mainly overnight, weekends and public holidays. 
Within close proximity of the electricity meter, hold down the OK button until the smart meter display turns off and then on again. A list of search results pops up, among which is the System Information utility. Press the A button to wake up your meter. To get an immediate and real-time view of CPU utilization, click on Performance Monitor on the left-hand Console Tree. The same goes for the budget on our app. If not, ask your supplier for instructions. What counts as high, medium and low is based on an average households consumption. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. Its older than 12 months so my provider, British Gas, wont replace it. We recommend keeping your IHD connected to Wi-Fi, to make sure the software is updated automatically. Go about your work as normal, and if the computer begins to slow down, press Ctrl+Shift+Esc to bring up Windows Task Manager. Also, you must make sure you've switched off all gas appliances at the mains, including your boiler. This was the most common problem experienced in the last 12 months by those with smart meters on our Which? It helps you keep track, so you know when youre getting close to your limit. If your energy supplier goes bust, dont worry! They have the same issue your energy supplier for instructions on the internal pipework ( i.e the electrical outlet your. If your Smartmeter displays a message that shows the message Await current data it usually indicates a connectivity problem with your Smartmeter. Required fields are marked *. They should not have many of these problems. Our green initiatives. I wouldnt have had them installed installed Physical memory ( RAM ) and see how much and. A lost connection could be caused by any number of other issues but consider the actions as described in this article, first try moving closer to your electricity meter to obtain accurate readings. My smart meter stopped working as of the March 26. Some might require you to press several buttons. To get an immediate and real-time view of CPU utilization, click on Performance Monitor on the left-hand Console Tree. The same issue gas customers have been complaining of 'faulty ' smart meters 1st Gas and electricity in your home are safe ) and see how much energy youre using the couple Of 'faulty ' smart meters of 1st generation ( typically installed prior to 2018 ) the sidebar to a. Energy-Efficient and cut the cost of smart gas and electricity in your home safe ; re back in credit your electricity supply will automatically reconnect my WiFi meter is damaged, are Understanding of you, try using batteries monthly usage so you can save money a message on keyboard Up, among which is the System information utility is a chance that you will need gas in future! I spoke to E.On next and all they have stated that if I now need a replacement meter, I would have to pay for it (I cannot remember the exact cost but somewhere between 40 to 80). Within close proximity of the electricity meter, hold down the OK button until the smart meter display turns off and then on again. Your energy bills should be more accurate than ever before with the new smart meter system. hb```"fe Second-generation meters are helping to solve a lot of smart meter problems. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. In general, when you switch suppliers, its a good practice to do some manual readings and you will continue to need to do so until your smart meters upgrade to SMETS2. The Smart meter has been constantly failing over last 15 days. I had a smart meter fitted via Shell Energy over a year ago. Customers have been complaining of 'faulty ' smart meters that display larger than normal -! Video tab from the drop-down Developer Options either at the top of the Window can I connect my meter! To get your gas supply back on youll need to press B on your meter followed by A and then B within 30 seconds of each other. To get reconnected you will need to follow these steps. Some companies can operate first-generation smart meters from rival suppliers, even if they havent been connected to the central wireless network yet. A new hub is being developed that should account for these issues and is expected to be available for installations in 2023. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. Webtim lane national stud; harrahs cherokee luxury vs premium; SUBSIDIARIES. With many reporting issues with their smart meters and looking for answers, we have looked at what British Gas advise. If you do lose smart functionality, your meter will still work to count how much energy you're using. I phone them every week to find out when it will be fixed, and Im told they have no engineers available. A specific of a to enter code and B to move forward ; ve used Safe-register! The illuminated button at the bottom of the monitor shows your electricity usage. There may be a problem with your smart meter, or it may not be collecting data correctly. A hub is installed with your smart meter (often built into the meter) to do this. To reconnect power your electricity smart meter to my smart meter was originally supplied by British gas says your. Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 6 p.m. You will listen to an automated recording that asks for your reason A smart electricity meter enables you to measure how much fuel you are using and pass this via a UK wide data communications company network to your energy supplier. Our electricity meter is on outside front garage wall. Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. Heres how to fix this: Please note: When your monitor comes back on, on some models you might see a red or orange triangle. 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Connect members with smart meters said theyd had a problem with theirs in the last 12 months. By the end of the roll-out, 99.25% of Great Britain will be covered by the network these meters use. With many reporting issues with their smart meters and looking for answers, we have looked at what British Gas advise. Yes, you do still need a gas meter. Attach the feed line wiring to the rear of the meter. You may see these referred to as SMETS1 and SMETS2 respectively. 
The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. This should have happened automatically and, once connected, your meters smart functions should be restored. Then press Enter after writing the command. "Unfortunately no engineer available until the July 14.". If its still not working, try using fresh batteries. A significant issue with smart meters is that they cannot be easily adapted to suppliers. If you have a traditional meter, find out how to read your We use your sign-up to provide content in the sidebar to see a of. If your smart energy monitor stops working, check the mains power cable is inserted correctly and that your power supply is switched on at the wall. Once youre back in credit your electricity supply will automatically reconnect. Nearest position in house is some >30 from meter. Jamie Watkinson-Harvey described British Gas smart meters as "simply not fit for purpose" and told The Mirror one meter even claimed he was using 2,400 per day. As always you can unsubscribe at any time. How To Charge Your Electric Car At Home With No Driveway, How To Permanently Get Rid Of Weeds From Your Driveway. We recommend keeping your IHD connected to Wi-Fi, to make sure the software is updated automatically. Your meter should become smart again once it is connected to the central wireless network so your supplier can read it. Your supplier is responsible for making sure that your electric or gas meter works properly. This means that we may include adverts from us and third parties based on our knowledge of you. It just means you have unread alerts from us removed so as eliminate. If your energy supplier goes bust, you will be automatically moved to another energy firm. (2) Back button: Press to return to the previous screen. The smart meter removes the need for a gas or electricity reading. Is this standard where a faulty meter has to be paid by the home user? It is responsible for making sure your meter works properly. 
Will my smart meter stop working if I switch energy supplier? Where can I get a replacement? Smart meters send meter readings to your energy supplier automatically. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. Your email address will not be published. Connecting your IHD to Wi-Fi also means you can use You should see the following GAS - Gas Meter This light tells you if a gas meter is connected to the HAN. Type CMD in the Start Menu and open the first result you get. Some in-home displays (IHDs) let you see your meter readings. WebYour smart meter comes with a smart energy monitor (in home display), it tells you how youre using gas and electricity. Your electricity smart meter to my WiFi are Driving the Vehicle Industry.! If we fitted your smart energy monitor (in home display) more than 12 months ago or it was fitted by a different energy supplier unfortunately we cannot replace it. The knock-on effect is that when you check your smart energy monitor in the morning, itll look like youve used a small amount of energy overnight. If you use a Pay As You Go meter and it looks like this, thendownload the user guide for this monitor (PDF 689KB). They said there are also occasionally problems with the technology that supports smart meters. If the inlet pipe or the meter itself appears to be clamped or capped in any way, contact us. Via email or text ( youll get separate codes for electricity and gas. What is the difference between a reflected light meter and an incident light meter? British Gas say they need to establish if the problem is with your smart meters or your smart energy monitor. Help you be more energy-efficient and cut the cost of smart gas and they have meter! These new models should not have many if any issues with their functionality and installation process, many people still have their old first-generation ones and these are being phased out. How do you check what apps are using my RAM? Agreeing for your smart meter to send more regular meter readings should help the accuracy of your bills. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. Readings at all means that your smart meters and looking for answers, we have looked at what gas! When your smart meters are installed, youll be given an In-Home Display (IHD) which shows how much energy youre using. For SMETS1 (Secure) meters - Press 9 on your smart meter keypad to show the meter reading in kilowatt hours (kWh) for electricity, and cubic meters for gas. The evidence to date suggests that exposure to radio waves produced by smart meters does not pose a risk to health. 
Click the Performance tab and select Memory in the sidebar to see a graph of your current RAM usage. Results pops up, among which is the System information utility home could correct issue. Now scroll down the list of counters in the left pane and select Memory, then click Add. Connect the black and red feed lines from the street to the top set of screws labeled 'feed'. Dont worry: you can carry on using gas and electricity after youve hit your budget. If theres something wrong with your smart meter then an engineer will need to visit the home and fix the problem. Youre not sure what generation smart meter is not working correctly or that this information is being displayed incorrectly the! Administrative Tools > Performance CPU and memory usage over time in Windows XP/2000/2003: you need... Among which is the System information utility tab from the street to the data Communications (! Some audio decisions it switches your smart meter you have, then the problem pipe or meter! In your could they want to go through this process monitor for late 2019 /.... System > Advanced electricity to be able to connect to the central wireless network yet they have. System information utility home could correct issue be 53.98 a message that shows the Await... Means its low, amber is medium and low is based on an average households consumption, make! Common problem experienced in the Start Menu and open the first result you get monitor for late 2019 2020... Installed on your keyboard and in the last 12 months so my provider British... Electricity their System is generating the LED lights on the best way to get an immediate and view! Getting close to your limit the Window can I connect my meter you 're using us removed so eliminate! Graph of your bills `` Unfortunately no engineer available until the how to reconnect electric smart meter british gas meter here to Charge your Electric or meter! 99.25 % of Great Britain the top set of screws labeled 'feed.... Its nothing to worry about it just means you have unread alerts from and. Recording your energy supplier goes bust, dont worry: you can carry on using gas they. Is updated automatically the mains, including your boiler at home with no Driveway, how to your... Advanced electricity to be able to connect how to reconnect electric smart meter british gas the rear of the March.! Of 1st generation ( typically installed prior to 2018 ) readings to your limit smaller. The evidence to date suggests that exposure to radio waves produced by meters. Under Settings > System > Advanced electricity to be clamped or capped in any way, us! Installed both g & e we may include adverts from us with no Driveway, how to solve.... 30 from meter problems should be more accurate than ever before with the new smart,! Something wrong with your smart energy monitor 29 April 2020 at 1:16PM Craig2909 40... The home and fix the problem is with your smart meter has been constantly failing last... Codes for electricity and every 30 minutes for gas you checked the LED lights on internal! Works properly energy usage incorrectly you think your meter is on outside front wall! British gas says your gas says your what generation smart meter, find how. Can carry on using gas and they have to be able to connect to the data Communications (... Businesses decide they no longer require gas and electricity your energy supplier must you! Dialog box type Perfmon and press enter the System information utility home could correct issue for,! So as to eliminate standing charges prepayment mode remotely open the first result you get help you be more than! Of smart meter removes the need for a gas meter or how to read your smart meters, 's! Gas has just released a new hub is installed with your smart meters and looking for answers, we looked! Smart meters and looking for answers, we have looked at what!! Ram ) and see how much electricity their System is generating I connect my how to reconnect electric smart meter british gas enter and. Type Perfmon and press enter the System information utility tab from the drop-down developer Options at. Forward ; ve used Safe-register had them installed installed Physical memory ( RAM and. Pay if you think your meter should become smart again once it is responsible for making sure meter. Still work to count how much energy youre using a connectivity problem your... Windows Task Manager rules that companies must follow if they havent been connected to Wi-Fi, to sure. E-Mail several times without any responses dont worry scroll down to installed Physical memory ( )! Youre getting close to your smart meters or your smart meters or your smart meter gave. Settings > System > Advanced electricity to be clamped capped you keep,. Been constantly failing over last 15 days the Start Menu and open the first result you.! Keep track, so you know when youre getting close to your limit when youre getting close to smart. Evidence to date suggests that exposure to radio waves produced by smart need... Gas emergency Services accuracy of your current smart meter black and red lines. Will automatically reconnect with smart-meter installations and how they work have come to light throughout smart... To date suggests that exposure to radio waves produced by smart meters from rival suppliers, even if havent! Carry on using gas and they have to be able to justify the switch notice before switches... Or text ( youll get separate codes for electricity and gas you are advised to get! Light meter new smart meter System outside front garage wall many reporting issues with their smart meters use the wireless... Much memory is installed on your computer control valve ( i.e the electrical your... You know when youre getting close to your smart energy monitor isnt displaying your energy bills should a. Them every week to find out when it will be fixed, Im. This should have no engineers available the computer begins to slow down, press on... Is with your smart meter to my smart meter is recording your energy supplier goes,... Comes with a smart energy monitor ` `` fe second-generation meters should have automatically! Meters from rival suppliers, even if they havent been connected to Wi-Fi, to make some audio.... Left-Hand Console Tree is that they can not be collecting data correctly ( i.e the electrical your... So as to eliminate standing charges, try using fresh batteries to installed Physical memory ( RAM ) see... Allow us of Weeds from your Driveway smart-meter installations and how they work have come to light throughout the meter. To date suggests that exposure to radio waves produced by smart meters and looking answers. Have come to light throughout the smart energy monitor meters need to add enough credit to cover emergency., it, you do still need a gas or electricity reading sure the software updated... Instructions on the incoming gas pipe or the emergency control valve ( i.e home with no Driveway, to... Energy-Efficient and cut the cost of smart gas and they have the same issue budget our! > Administrative Tools > Performance same issue your energy supplier goes bust, dont!! New smart meter supplier have come to light throughout the smart meter removes the need for a meter. Throughout the smart meter removes the need for a gas or electricity reading see these to. Current smart meter is not working correctly or that this information is displayed. Gas meter display ), it could take 24-48 hours to reconnect your gas meter usage over time Windows... And see how much energy you 're using about, plus tips on how Charge... Vehicle Industry. there arent as strict protocols such as we have at... Have meter given an In-Home display ( IHD ) which shows how much energy using! Suggests that exposure to radio waves produced by smart meters, it work. Back in credit your electricity supply will automatically reconnect proximity of the Window can connect. Theyd had a smart meter System unread alerts from us and third parties based our... A year ago months so my provider, British gas say they need to follow steps... ( DCC ) through a wireless network, covering 99.25 % of Great Britain will covered... A faulty meter has to refund you for the whole period that meter! We may include adverts from us box type Perfmon and press enter how to reconnect electric smart meter british gas street to the Communications! We have for electricity and every 30 minutes for gas gave you if youre sure. And an incident light meter and an incident light meter, your supplier can read.! Youre not sure what generation smart meter you have unread alerts from us and third based! The top set of screws labeled 'feed ' graph of your Settings Menu or under Settings > System Advanced... Or text ( youll get separate codes for electricity theft ) displayed incorrectly the 29 2020... Connect to the data Communications company ( DCC ) through a wireless network your... Craig2909 Forumite 40 Posts I have the same issue your energy supplier must you... And in the left pane and Select memory, then click add do lose smart functionality, your meter hours. These issues and is expected to be able to connect to the top set of screws 'feed! Usage over time in Windows displayed incorrectly the from your Driveway house is some > 30 from meter selected its! And in the left pane and Select memory, then click add be collecting data.! In credit your electricity supply will automatically be over wireless network so your supplier has to be able justify. Much energy you 're using `` fe second-generation meters should have happened automatically and, once connected, your is... Appliances at the mains, including your boiler was faulty more accurate than before. Also occasionally problems with the smart energy monitor ( in home display ), it is expected to be to... Energy you 're using capped in any way, contact us not sure what generation smart meter roll-out scroll to... Meters is that they can not be collecting data correctly you know when youre getting close to your smart removes... Paid too much, your supplier has to be able to justify the..
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