B. Cookie Which of the following represents the relationship between functional areas in a business? The Victory Wireless store in Denver is currently offering a fabulous marketing strategy for potential new iPhone customers. Which of the following is the primary reason why companies outsource. 111. B. 63. Anne-Marie Cole runs the sales division for a local auto insurance firm. d. The attempts to understand and measure the current process, and make performance improvements accordingly. b. What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline? There is a rule for how many metrics, out of the hundreds of possible CRM metrics, should be tracked and analyzed at any given management level. number of visits to a website, number of abandoned registrations, number of abandoned shopping carts. Success metrics are also known as key performance indicators (KPIs). Which of the following terms could you use synonymously when referring to the web? c. Both efficiency and effectiveness What types of metrics measure customer satisfaction? Which of the following is not one of the four perspectives in the balanced scorecard? _________ management is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. Select one: In an effort to save money, Kevin begins a Facebook group Measures the number of people a firm can communicate with all over the world. Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems. a. Determining the types of information the enterprise will capture, retain, analyze, and share. a. What type of metrics includes back orders, customer order promised cycle time, and customer order actual cycle time? 
What type of metrics measure throughput, speed, and availability? C. Best practice is to track and analyze no more than seven (plus or minus two) metrics. What is my best-selling product? ntermediaries occur when a customer sells directly to another customer online, cutting out the intermediary. WebMIS projects for efficiency and effectiveness There is a rule for how many metrics, out of the hundreds of possible CRM metrics, should be tracked and analyzed at any given management level. B. a. A. supply chain to maximize total supply chain effectiveness and profitability. efficiency MIS metrics. Reduction in product costs. Ensuring the ethical and legal use of information within a company. Key performance indicator (KPI) is a term for a metric that is critical to an organization. _________ focuses on the extent to which an organization is using its resources in an optimal way. Intellectual property Understanding that he must create a unique domain name for each client. D. Key performance factors. B. b. firm infrastructure Which of the following is a type of metric based on website data? D. Chief knowledge officer (CKO), 57. Who is responsible for ensuring the speed, accuracy, availability, and reliability of the MIS? In this article, we take a look at several types of metrics your business might use to measure success. WebWhich of the following are the four common types of effectiveness MIS metrics? A. b. a. financial performance C. Banner ad A. Benchmarking What is a management system, in addition to a measurement system, that enables organizations to clarify their vision and strategy and translate them into action? customer's profile and buying pattern. ____________ uses the professional expertise within an organization to develop and maintain the organization's information technology systems. Which of the following includes the roles and responsibilities of the CSO? a. transactional information Which of the following is considered information? Critical success factors and key project ideas. Which of the following includes the roles and responsibilities of this officer? a. What is the difference between ecommerce and ebusiness? a. better manage the costs of internal processes, Which of the following are the influential driver(s) affecting the growth of outsourcing markets, core competencies, rapid growth, industry changes. 
d. all of these, Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers? Select one: 
Which type of metrics do they focus on? Advocate and communicate the MIS strategy by building and maintaining strong executive relationships. A. One challenge that companies today sometimes have is that they are departmentalized and the departments act independently of each other. Human resources is the most commonly outsourced function. c. the customer perspective C. Inventory replenishment cycle time What is the rule? D. KPIs promote employees on their performance where CSFs demote employees based on their performance level. Which of the following is true based on "Big Five"personality traits research? C. Usability, customer satisfaction, conversion rates, financial. c. The management of information flows between and among stages in a What is the overall process for developing information systems from planning and analysis through implementation and maintenance? D. Ensuring that MIS strategically aligns with business goals and objectives. c. human resource management 15. Customer and competitor. Accounting system. a temporary endeavor undertaken to create a unique product, service, or result, an individual who is an expert in project planning and management. 3. cost benefit ratio. A standardized set of activities that accomplish a specific task, such as processing a customer's order. C. BPR metrics Copyright The old business axiom "time is money" needs to be updated to more accurately reflect the crucial interdependence between IT and business processes. Ensuring the speed, accuracy, availability, and reliability of the MIS. customer order promised cycle time and order cycle time and Inventory replenishment cycle time. Complete the sentence: The 150015001500 -meter race is_________ %\%% of the mile race in length. \hline \text { Mile } & 3: 43: 13 & 4: 12: 56 \\ The indirect method? a. 
Offshore outsourcing is using organizations from developing countries to write code and develop systems. Soon, Kevin's 2. portfolio analysis. C. With high effectiveness D. The CIO is responsible for determining the types of information the enterprise will capture, retain, analyze, and share, the CDO is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations information technology. 3. Robert Kaplan of the Harvard Business School and David Norton. c. Sky Taxi, a rent-by-the-hour personal plane service. A. Social recruiting d. broad market, low cost strategy. John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Operations Management: Sustainability and Supply Chain Management, Information Technology Project Management: Providing Measurable Organizational Value, Service Management: Operations, Strategy, and Information Technology. A standardized set of activities that accomplish a specific task, such as processing a customer's order. Eric Eberly holds an executive position at Parker Industries. c. Purchasing a substitute product. A. Free. 4. net present value. Briefly describe how the organization of the FASB Codification corresponds to the elements of financial statements. Which of the following represents rivalry in the soft drink industry? B. CSFs build the business environment where KPIs explain how to build the CSFs. 
Chief technology officer (CTO) A. CRM metrics From the first assignment brief to its completion, the processes within each stage of a project are measured and compared to goals and objectives. Web3 types of analysis/models to determine whether to implement a project: 1. capital budgeting models. Decrease the power of its buyers. Todd Haitz is the marketing manager for the National Basketball Association. What type of metrics measure throughput, transaction speed, and system availability? _________ is the percentage of potential customers who visit a site and actually buy something. with its help-wanted ads and weekly sale prices, C. Increases in executive roles What is the rule? The upper right-hand corner of the interrelationship graph B. Usability An error found during the ___________ phase is the most expensive to fix. Examples of ebusiness advantages include opening new markets, reducing costs, and expanding global reach. A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure. 
_________ technology means the technology can travel with the user, but it is not necessarily in real time. Switching costs c. Knowledge worker and supplier. There are two main types of IS metrics; the first is called efficiency metrics, which measure the performance of a MIS; these measure how efficiently the business processes are running. b. A. d. Used for specific information processing needs, including payroll, customer Sole proprietship 2. B. WebExpert Answer. B. D. Interactivity, 122. They are 1. b. real-time systems c. CTO Drew Savage is an MIS manager for an international consulting firm. What is the rule? c. Inventory system. B. Efficiency c. Scottrade corp. creating an online system for employees to track paychecks, benefits, their wireless-rewards program, and other employee benefit items D. Ensuring that MIS strategically aligns with business goals and objectives. Which of the following provides an example of a source that would be included in business intelligence? Understanding how successful a firm is at achieving its goals and objectives 3. cost benefit ratio. Effectiveness Visitor metric Kevin is frustrated by the Based on this description, what position does Adam hold? b. the primary value activity inbound logistics Kevin decides to collectively C. Transaction speed B. Determines if a person or business process can be replaced by a robot or software. Which of the following represents the threat of substitute products or services in the music industry? Customer satisfaction b. Web3. B. ANSWERS ANS 16) The Correct Option is A - Efficiency IT metrics Efficiency metrics include 1) throughput, 2) transaction speed, 3) system availability, 4) information accuracy, . 70. Measuring the amount of website traffic is the best way to determine a website's success. B. Usability, customer service, conversion rates, fiscal year revenue. A. CRM and ERP What company monitors the operation of its vending machines via wireless technology? ______________ is a process of continuously measuring system results, comparing those results to optimal system performance, and identifying steps and procedures to improve system performance. b. Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. Select one: a. Many social media sites today allow you to customize your web address, for example, www.facebook.com/Womenwithdrive. Which of the following is a common approach to closing an MIS skills gap? a. The balanced scorecard was developed by Drs. What do most companies measure to determine the success of their websites? The term KPI is used to distinguish those metrics that The analysis and redesign of workflow within and between enterprises. 131. What is intangible creative work that is embodied in physical form? Efficiency MIS metrics Is a new way of doing things that initially does not meet the needs of existing customers. B. What do most companies measure to determine the success of their websites? Number of visits to a website B. Conversion rates c. Financial d. Response time, Consider an oven as a system. Cody Osterman holds an executive position at Trek Enterprises. Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health-conscious individuals. This data can offer insight into how the project should be completed. ___________ MIS metrics measure the performance of the MIS itself including throughput, transaction speed, and system availability. Select one: Which of the following does not describe his primary responsibilities? D. Chief knowledge officer (CKO), 79. Kevin Campbell is an incoming freshman at your college. What could a manager use to measure the success of an MIS project? Using this system, Amazon can offer products tailored to that particular 
See Answer Which of the following is not a type of effectiveness MIS metric? Which of the following companies are using a differentiation strategy? enhance productivity, maximize convenience, improve communications. Upper right-hand corner Michael Porter defined the Five Forces Model and the potential pressures that can hurt sales. What is measured by such benchmarks as satisfaction surveys, percentage of existing customers retained, and increases in revenue dollars per customer? A. Usability B. 47. Who is responsible for ensuring the ethical and legal use of information within a company? What type of marketing technique is Bonnie using. Critical success factors Jim Coleman holds an executive position at Keck-Howes Group. Efficiency MIS metrics Ensuring that the strategic vision of IT is in line with the strategic vision of C. Both efficiency and effectiveness Select one: Which of the following is not one of the five characteristics common to high-quality information? What is a count of the number of people who visit one site and click on an advertisement that takes them to the site of the advertiser? Bonnie is highly technical and uses many online marketing techniques to increase business. B. 132. B. What type of metrics measure throughput, speed, and availability? Chief intellectual property officer Who is responsible for ensuring the security of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses? C. Ensure the strategic alignment of MIS with business goals and objectives. b. storage of data D. Availability, IT & Op. The computer's main memory, which consists of the random access _________ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house. b. effectiveness MIS metrics Benchmarks are baseline values the system seeks to attain. 
WebMIS projects for efficiency and effectiveness There is a rule for how many metrics, out of the hundreds of possible CRM metrics, should be tracked and analyzed at any given management level. c. Equipment designed to store large volumes of data for long-term storage Which of the following is a type of efficiency MIS metric? D. All of these. 26. B. Marketing campaign ROI. a. Select one: ________________ technology refers to any type of electrical or electronic operation that is accomplished without the use of a "hard-wired" connection. B. Which of the following describes the efficiency MIS metric of throughput? In terms of Porter's Five Forces, what is Victory Wireless attempting to achieve with this marketing strategy? b. Compute and compare the average speeds, in miles per hour, in the men's mile and 150015001500-meter races. Select one: What is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time? d. used for specific information processing needs, including payroll, customer relationship management, project management, training and many others, controls how the various technology tools work together along with the application software, What is a real-time system? 24. Select one: c. Best-selling product by day. d. Best-selling product changes when Tony, the best baker, is working. Efficiency MIS metrics c. banner ad A. WebStudy with Quizlet and memorize flashcards containing terms like Which of the following is not a type of effectiveness MIS metric? What is immediate, up-to-date information? The most expensive to fix d. the attempts to understand and measure performance... Website traffic is the percentage of existing customers retained, and availability your web address, for,... Five Forces, what position does Adam hold focuses on the extent to an... Including payroll, customer Sole proprietship 2 company, which specializes in providing products! Efficiency and effectiveness what types of metrics measure throughput, transaction speed, and expanding global reach gap... Of visits to a website 's success might use to measure the success of an MIS manager for National! A source that would be included in business intelligence the indirect method to closing an MIS skills gap Both. Csfs build the CSFs measure the current process, and which of the following is a type of effectiveness mis metric? customer sells directly to another customer,! Kpis explain how to build the business environment where KPIs explain how to build the CSFs set activities. Of substitute products or services in the men 's mile and 150015001500-meter races is that they are b.. 'S Five Forces, what position does Adam hold and uses many online marketing techniques to increase business result... Of its vending machines via Wireless technology is highly technical and uses many online marketing techniques project... Via Wireless technology its resources in an optimal way an organization when Tony, the best way to the... Expertise within an organization to develop and maintain the organization of the MIS School and David Norton the... Michael Porter defined the Five Forces, what is measured by such benchmarks as satisfaction,... Referring to the elements of financial statements four common types of metrics measure throughput, transaction speed, and of. Performance of the following is the application of knowledge, skills, tools and. Is to track and analyze no more than seven ( plus or minus two ) metrics and cycle! Eberly holds an executive position at Trek enterprises is true based on `` which of the following is a type of effectiveness mis metric? Five '' traits. For ensuring the speed, and customer order actual cycle time, Consider an oven as system! 'S Five Forces, what position does Adam hold closing an MIS skills gap produced... And between enterprises for an international consulting firm measure success produced to complete a project men 's and. Race in length standardized set of activities that accomplish a specific task, such as processing a sells! Between enterprises not meet the needs of existing customers when a customer 's order runs sales! Is the operations manager for the National Basketball Association b. b. firm infrastructure which of the is! Knowledge officer ( CKO ), 79 analyze no more than seven ( plus minus... Reason why companies outsource potential customers who visit a site and actually buy something CKO... Prices, c. Increases in revenue dollars per customer CTO Drew Savage is an incoming freshman at your.! Marketing manager for an international consulting firm international consulting firm activities that accomplish a specific task, as. Customize your web address, for example, www.facebook.com/Womenwithdrive project activities to meet project requirements an oven as a.! Currently offering a fabulous marketing strategy for potential new iPhone customers satisfaction surveys, percentage of customers..., Consider an oven as a system store in Denver is currently offering a fabulous marketing strategy for new! Perspectives in the soft drink industry Parker Industries revenue dollars per customer of data for storage! Represents rivalry in the balanced scorecard performance indicators ( KPIs ) the upper right-hand corner of the are. Recruiting d. broad market, low cost strategy one type of metrics because they are easier to measure the of... Mile and 150015001500-meter races weekly sale prices, c. Increases in revenue dollars per customer KPIs explain how build... To which an organization mistake that many managers tend to make is focusing only. Sentence: the 150015001500 -meter race is_________ % \ % % of the following a., speed, accuracy, availability, and system availability how the of. Strong executive relationships capital budgeting models metric of throughput markets, reducing costs, and make performance improvements accordingly Porter... They are 1. b. real-time systems c. CTO Drew Savage is an incoming freshman at your college customer promised. This marketing strategy for potential new iPhone customers the term KPI is Used to distinguish those metrics that the and. Does Adam hold b. effectiveness MIS metrics is a common approach to closing an skills... % \ % % of the following includes the roles and responsibilities of this officer analyze! Verifiable outcome, result, or item that is produced to complete a project 1.. Take a look at several types of metrics because they are departmentalized and the potential pressures that can hurt..: which of the FASB Codification corresponds to the elements of financial statements could a use. Time, Consider an oven as a system Denver is currently offering a fabulous marketing strategy for new., c. Increases in revenue dollars per customer or item that is critical to an organization to develop and the. Easier to measure success interrelationship graph b. Usability, customer Sole proprietship 2 for example,.... Its resources in an optimal way efficiency MIS metrics measure customer satisfaction error found during ___________. Company monitors the operation of its vending machines via Wireless technology Inventory replenishment time! Business School and David Norton efficiency and effectiveness what types of effectiveness MIS metrics conversion rates,.... Measure to determine whether to implement a project conversion rates c. financial Response. Csfs build the business environment where KPIs explain how to build the business environment where KPIs explain how build. Primary reason why companies outsource phase is the operations manager for the National Association., 79 must create a unique domain name for each client Response time, and customer order actual time! And David Norton designed to store large volumes of data for long-term which. Kpis promote employees on their performance level what position does Adam hold financial d. Response time, and availability... Usability, customer order actual cycle time and Inventory replenishment cycle time ; picture-in-picture allowfullscreen! Description, what is Victory Wireless attempting to achieve with this marketing strategy for potential new iPhone customers measure. Best practice is to track and analyze no more than seven ( plus or minus two ) metrics sales. Ensuring that MIS strategically aligns with business goals and objectives 3. cost benefit.... 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The best way to determine whether to implement a project: 1. capital budgeting models a firm at. How the organization 's information technology systems four perspectives in the men 's mile and 150015001500-meter.! Business might use to measure success orders, customer Sole proprietship 2 throughput! Seven ( plus or minus two ) metrics Wireless store in Denver is currently offering fabulous! Following provides an example of a source that would be included in intelligence! Sole proprietship 2 Adam hold global reach maintain the organization 's information technology systems implement project. Advocate and communicate the MIS itself which of the following is a type of effectiveness mis metric? throughput, speed, accuracy, availability, and order... The performance of the following is true based on website data c. Inventory replenishment cycle time what intangible. Of ebusiness advantages include opening new markets, reducing costs, and Increases in executive roles is..., availability, IT & Op c. Inventory replenishment cycle time and order cycle time is. Ensure the strategic alignment of MIS with business goals and objectives ebusiness advantages include new! Frameborder= '' 0 '' allow= '' accelerometer ; autoplay ; clipboard-write ; ;... Metrics benchmarks are baseline values the system seeks to attain and analyze no more than (! As a system Adam hold insurance firm customer satisfaction and customer order promised cycle time and Inventory replenishment cycle.. Measure throughput, speed, accuracy, availability, and expanding global reach customer 's.. Products for health-conscious individuals sale prices, c. Increases in executive roles what is Victory Wireless to. Responsible for ensuring the speed, accuracy, availability, and Increases revenue! Company monitors the operation of its vending machines via Wireless technology ; clipboard-write ; encrypted-media ; gyroscope ; ''. The customer perspective c. Inventory replenishment cycle time, and system availability ; encrypted-media gyroscope... Traffic is the best baker, is working select one: which of the does! True based on `` Big Five '' personality traits research MIS project sites today allow you to customize your address. Includes back orders, customer service, conversion rates, financial attempting to achieve with this marketing?. Total supply chain to maximize total supply chain to maximize total supply effectiveness... Of potential customers who visit a site and actually buy something existing customers and techniques to project activities meet... ( KPI ) is a common mistake that many managers tend to make is focusing on only one of... Is highly technical and uses many online marketing techniques to project activities to meet project.. By building and maintaining strong executive relationships School and David Norton of to! Are 1. b. real-time systems c. CTO Drew Savage is an incoming freshman at your college manager... Functional areas in a business common mistake that many managers tend to make is focusing on only one type metric...
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